T
Tidy Max
So got a call last Friday night. A customer had tried to change there own shaver socket and taken out all of the upstairs lights, they were having to use torches and they have a baby, not ideal.
Rearranged a job on Saturday morning so i could go straight around. Checked it out, managed to use a wago as they had broken a live conductor off in the back box. Lights back on, happy days.
Sent them the invoice, £75. Just got an email asking why its so expensive?!
Already done some work for them and they are a nice couple. But realistically, i rearranged a job, drove 40 minutes to the job fixed it, 40 minutes back. Is £75 really that much so you can use the top half of your house again!?
Customers are really making me doubt myself which i am sure i shouldn't be!
Rearranged a job on Saturday morning so i could go straight around. Checked it out, managed to use a wago as they had broken a live conductor off in the back box. Lights back on, happy days.
Sent them the invoice, £75. Just got an email asking why its so expensive?!
Already done some work for them and they are a nice couple. But realistically, i rearranged a job, drove 40 minutes to the job fixed it, 40 minutes back. Is £75 really that much so you can use the top half of your house again!?
Customers are really making me doubt myself which i am sure i shouldn't be!