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Discuss bad review unacceptable in the Electrical Forum area at ElectrciansForums.co.uk.

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  1. telectrix
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    telectrix Scouser and Proud of It Trusted Advisor

    Top Poster Of Month

    Location:
    cheshire/staffordshire
    Business Name:
    Telectrix
    gave the shed a review on an item. basically, a diall outdoor twin RCD socket. priced at £45. my review stated that similar was £22 at Screwfix.

    [​IMG]


    We’ve been unable to publish your review as it doesn't meet our guidelines.

    However, you're welcome to re-submit a review after checking our guidelines .


    just goes to sghow that these *******s only publish good reviews.
     
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  2. Hellmooth
    Offline

    Hellmooth Electrician's Arms

    Location:
    Livingston
    Business Name:
    CM Electrical
    Very poor! But no surprise!
     
  3. Hellmooth
    Offline

    Hellmooth Electrician's Arms

    Location:
    Livingston
    Business Name:
    CM Electrical
    They own Screwfix anyway, well Kingfisher own them both
     
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  4. ruston
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    ruston Trusted Advisor

    Location:
    Northumberland
    Lol, comical really as they are both owned by the Kingfisher group
     
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  5. telectrix
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    telectrix Scouser and Proud of It Trusted Advisor

    Top Poster Of Month

    Location:
    cheshire/staffordshire
    Business Name:
    Telectrix
    it's all well and good. to our advantage really, that b&q sell to joe public at a far higher price, but some things, like CUs, they sell just at similar price, so customer thinks he;s being ripped off for a CU change @£300 when he can buy it @ £70. customers don't consider the work anf knowledge involved. they only want to pay a decent labour rate when their BMW goes in for a service @£90/hour labour.
     
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  6. Karin
    Offline

    Karin Trainee Trainee Access

    Location:
    Kent
    still, reckon kingfisher'd rather as many pay double at the shed, and still pick up custom from the rest in the know at screwfix
     
  7. Hellmooth
    Offline

    Hellmooth Electrician's Arms

    Location:
    Livingston
    Business Name:
    CM Electrical
    If they don't like it then they can go elsewhere, very rarely get questioned over price and got more work than I can handle.
     
    • Like Like x 1
  8. buzzlightyear
    Offline

    buzzlightyear Electrician's Arms

    Location:
    star command
    they also own a Spanish diy store called bricko in Mallorca has well.
     
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  9. Richard Burns
    Offline

    Richard Burns Trusted Advisor

    Location:
    Cambridgeshire
    Business Name:
    Richard Burns
    The review guidelines state that you should not mention price, B&Q's service or any other company, you are really not left with much to say are you?
    If someone is reading a review they will want to know how much it cost, was it easy to get hold of and should I be buying it elsewhere, but you are not allowed to say any of that; they will also want to know if it works, which at least you could say.
     
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  10. Karin
    Offline

    Karin Trainee Trainee Access

    Location:
    Kent
    for a second i was tempted to take the challenge of submitting a review wording everything tel said without breaking any of their rules. a loaded review, if you will. then i remembered how much i hate their website..
     
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  11. buzzlightyear
    Offline

    buzzlightyear Electrician's Arms

    Location:
    star command
    the trouble is tele customers thinking we are trying to hoodwink them.
     
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  12. Gavin John Hyde
    Offline

    Gavin John Hyde the lights are on but nobody is home

    Location:
    Kingswood
    Business Name:
    Sulis Electrical Services
    Haha, very true. Had a woman last week who moaned at the cost (£75 with materials) to move a socket from behind some drawers so she could plug her damn hair straighteners in without an extension lead and stand in front her mirror at the same time.
    Yet she asked how long i would be as she was off to the hair dressers where a friend works, I know she spent nearly as much on a hair cut and getting her roots done!!
    she no doubt considers that price reasonable but seemed aggrieved at paying me!
     
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  13. Lucien Nunes
    Offline

    Lucien Nunes Mercury Arc Rectifier Trusted Advisor

    Location:
    London
    I sort of see where they are coming from - they probably have a legal argument for not publishing reviews that mention competitors in case they are even slightly slanderous, and anything with a price in could become out-of-date and give a false impression later on. I also get annoyed when people leave online reviews that confuse the product itself with the service of getting it, e.g. give a good product one star because it was damaged in transit. You might find even if you said how much better it was than anything Screwfix sell, it would still be prohibited because it mentions Screwfix. Be interesting to find out...
     
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  14. telectrix
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    telectrix Scouser and Proud of It Trusted Advisor

    Top Poster Of Month

    Location:
    cheshire/staffordshire
    Business Name:
    Telectrix
    the B&Q product was Diall. never heard of that make before. are they an "own brand" product? the comparable item @ screwfix was BG. i've used BG accessories regularly and had no problems.

    edit. just found a website suggesting that diall are a kingfisher own brand make of tatt.
     
  15. Murdoch
    Online

    Murdoch Electrician's Arms

    Location:
    Woking
    Check a trade don't seem to tolerate poor reviews or complaints!
     
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