T
Tidy Max
Yo.
I have a new customer whos AV company have just gone AWOL. I started looking after one of their offices and the MD has now got me looking at the system in his house. They wearnt given any manuals by the previous company so i have had their 'box of tricks' out and figured out what was what.
They have a wyrestorm HD base T switcher controlling 4 HDMI inputs. This wyrestorm unit can also receive and tranismit wired IR.
They also have a global cache GC-100, a unit i have never heard of before. This appears to be the brains behind their IPAD software (Dpad Control) something i have also never used.
The problem i have identified with the system is that the GC-100 is out putting IR fine on all ports apart from port 5, which is the IR device that communicates with the Wyrestorm. So when they use Dpad control it will communicate with everything (i.e Sky+ BluRay, sonos etc) apart from the Wyrestorm.
Has anybody used one of these units before? Or can anybody possibly point me in the right direction?
I have begun creating a user guide and some documentation for the customer because they basically have absolutely no idea what is going on. I would ideally like to avoid having to learn how to program a Global Cache unit OR Dpad control from scratch but if thats what has to be done then so be it!
I have a new customer whos AV company have just gone AWOL. I started looking after one of their offices and the MD has now got me looking at the system in his house. They wearnt given any manuals by the previous company so i have had their 'box of tricks' out and figured out what was what.
They have a wyrestorm HD base T switcher controlling 4 HDMI inputs. This wyrestorm unit can also receive and tranismit wired IR.
They also have a global cache GC-100, a unit i have never heard of before. This appears to be the brains behind their IPAD software (Dpad Control) something i have also never used.
The problem i have identified with the system is that the GC-100 is out putting IR fine on all ports apart from port 5, which is the IR device that communicates with the Wyrestorm. So when they use Dpad control it will communicate with everything (i.e Sky+ BluRay, sonos etc) apart from the Wyrestorm.
Has anybody used one of these units before? Or can anybody possibly point me in the right direction?
I have begun creating a user guide and some documentation for the customer because they basically have absolutely no idea what is going on. I would ideally like to avoid having to learn how to program a Global Cache unit OR Dpad control from scratch but if thats what has to be done then so be it!