Hi All
On the 2nd November an EON contractor attempted to fit an electricity smart meter at my address. He was unable to do so because the property was out of range.
I live in a rented property and my landlord let him in and out. When I arrived home a few hours later the fuses had blown on my broadband router, my printer and also my desktop PC which was on sleep. I managed to fix the router and the printer with new fuses but unfortunately the motherboard on my PC had blown. I might add that all this equipmant was pluged into a surge protector. I have been advised by two different electricians that the contractor has not 'powered down' when putting the fuse back into the main power supply thus causing a massive surge.
EON have refused to take responsibility after an initial apology for 'damaging my equipment' and have finally sent me a letter with a statement from the contractor that says he did everything by the book (Well he would say that would'nt he?) and that is final.
I have 10 days to submit any evidence to the energy ombudsman who say that I definitely have a case with EON.
Has anyone else heard of had any experiences of this kind of issue? I'm aware of problems with boilers after smart meter installation.
Any advice/evidence would be much appreciated. I am self employed and this has caused me a big headache not to mention the hassle of even trying to get EON to even speak to me!
Many thanks in advance.
On the 2nd November an EON contractor attempted to fit an electricity smart meter at my address. He was unable to do so because the property was out of range.
I live in a rented property and my landlord let him in and out. When I arrived home a few hours later the fuses had blown on my broadband router, my printer and also my desktop PC which was on sleep. I managed to fix the router and the printer with new fuses but unfortunately the motherboard on my PC had blown. I might add that all this equipmant was pluged into a surge protector. I have been advised by two different electricians that the contractor has not 'powered down' when putting the fuse back into the main power supply thus causing a massive surge.
EON have refused to take responsibility after an initial apology for 'damaging my equipment' and have finally sent me a letter with a statement from the contractor that says he did everything by the book (Well he would say that would'nt he?) and that is final.
I have 10 days to submit any evidence to the energy ombudsman who say that I definitely have a case with EON.
Has anyone else heard of had any experiences of this kind of issue? I'm aware of problems with boilers after smart meter installation.
Any advice/evidence would be much appreciated. I am self employed and this has caused me a big headache not to mention the hassle of even trying to get EON to even speak to me!
Many thanks in advance.
