Legal Advice

[Toneyz]

Sorry to hiss on you're parade but I think you are up sheet creek without a paddle. The invoice suggests the conductor was not tight. The customer will maintain you were the last man in, ergo you're at fault. That said quantum should be at issue. Even crappy Wylex RCBO's can't be more than £30 trade and as you'd Fit it FOC then the claims not worth much at all. £400+ they're taking the Michael!

Yes I just read this on the invoice loose connection,however they should of called you first and given you a reasonably amount of time to respond.

 

[rolyberkin]

My advice is to send them a polite letter saying that the equipment was unfortunately out of the manufacturers guarantee, due to the fact that you were not given the opportunity to inspect and rectify the problem you are unable to contribute to the labour costs.

Due to these facts you believe you are are not liable for refunding any costs they may have incurred which appear excessive in the circumstances given the rectification work they advise was completed.

Any lawyer will advise the same as the above and you may as well save yourself any unnecessary expense, if they come back to you then suggest that they seek legal advice and that you are prepared to defend your position in any small claims court if required.

 

[telectrix]

My advice is to send them a polite letter saying that the equipment was unfortunately out of the manufacturers guarantee, due to the fact that you were not given the opportunity to inspect and rectify the problem you are unable to contribute to the labour costs.

Due to these facts you believe you are are not liable for refunding any costs they may have incurred which appear excessive in the circumstances given the rectification work they advise was completed.

Any lawyer will advise the same as the above and you may as well save yourself any unnecessary expense, if they come back to you then suggest that they seek legal advice and that you are prepared to defend your position in any small claims court if required.

think that post is nail on head.

 

[buzzlightyear]

ask them can you see any pictures of the faulty rcbo before &after work was carried out
if I was doing a fault like that I would take a picture ! why did he pick up the wrong part
did he know what he was doing .when you find a faulty rcbo or mcb you will take note what
model number it is .

 

[Midwest]

OP's not replied in nearly a week now.