Underfloor heating L-E problem

[Charlie_]

The one I use is a Tempo 200..
got me out of a few pickles, very useful bit of kit

 

[Brad1]

Firstly, I'll assume you have used a warm up mat.

On the product information leaftlet that comes in the packaging you'll have a located for Schedule of results to go down and I believe dates etc. Make sure you've filled this in.. Then I'd contact Warm up (In this case) Tell them your issue. They might tell you this is fine, they might tell you one of the cables has been trapped under installation etc etc or damaged.. If they agree that it is damaged, normally you can arrange for them to come to site and they'll turn it on and use a heat reader thingy to locate the fault! I presume you'll need a tiler on site to lift up that tile while Warmup correct the fault - This way you don't have to lift up the whole floor or guess where the fault is. I suggest you ring the company to ensure what I've said above is correct and not just presume this is what they do on every case.