Which LED lamp?

[HappyHippyDad]

Evening all,

I have just had my 3rd customer in a year ringing to say that one of the LED lamps I fitted has failed. They are lumilife GU10 lamps from LEDhut. I would guess that's about 3 lamps failed within a year out of perhaps 40-50 fitted. If they were standard halogen I would accept that but these are supposed to have a 15 year lifespan. I realise the '15 years' is going to be biased but <1 year is pretty poor life expectancy for 6-7.5% of the lamps.

I think I'll stay with LEDhut for a while longer as they have just changed their range so hopefully it will be better, also they are resending me lamps without fuss which is reassuring. The lamps are approx £4 each which is a good price, however I was wondering what lamps you guys use and feel confident with? Also what price they are? Also if you feel this is an acceptable failure rate for an LEDlamp that is pertaining to be a decent quality lamp?

Cheers.

 

[Andy78]

I use ledhut too and have not been made aware of any of their gu10s fail over hundreds installed.

Other products of theirs however I have has major problems with.

I register all my orders with their 5 year warranty for peace of mind.

£4 per gu10 ? Do you have a trade account ?

 

[shanky887614]

have you got a trade account £4 doesnt sound like gu10 prices?

ive had 1 fail out of 40 fitted in last 2 years, set them an email asking for rma and they just sent me a new one straight out

 

[gnuuser]

Ive noticed a lot of led lamps do not care for smaller home generators at all and tend to fail rapidly with wildly fluctuating voltage.
unless they are routed through a line conditioner.
but i can't say that for all makes of led lamps

 

[Midwest]

I've purchased a few LED GU10's from LedHut, for personal use! About 50-60, only had about 2 fail over the course of about 5 years. Mainly tend to use JCC etc sealed units now.
Just looked at the LedHut web site, and they seem have reduced their product range to specifically Lumilife? Last bunch I bought were Lumilife and been fine. Still if they give a 5 year warranty, just a pain having to send them back etc. On reason why I prefer to use local wholesalers etc.

That said just had to replace 2 year old faulty JCC7. Customer hadn't registered it. So a new one had to be purchased.

 

[shanky887614]

I've purchased a few LED GU10's from LedHut, for personal use! About 50-60, only had about 2 fail over the course of about 5 years. Mainly tend to use JCC etc sealed units now.
Just looked at the LedHut web site, and they seem have reduced their product range to specifically Lumilife? Last bunch I bought were Lumilife and been fine. Still if they give a 5 year warranty, just a pain having to send them back etc. On reason why I prefer to use local wholesalers etc.

That said just had to replace 2 year old faulty JCC7. Customer hadn't registered it. So a new one had to be purchased.

you dont need to send them back, i sent them an email with it in a fitting and that lamp had blown (others on the same fitting were lit up) and they just sent me a new one out.

cant argue with that especially in your case where only two have failed in 5 years.

ive had one fail and that was in a couple days of fitting it on latest batch (must have been damaged in delivery)

 

[Midwest]

you dont need to send them back, i sent them an email with it in a fitting and that lamp had blown (others on the same fitting were lit up) and they just sent me a new one out.

cant argue with that especially in your case where only two have failed in 5 years.

ive had one fail and that was in a couple days of fitting it on latest batch (must have been damaged in delivery)

Cool, stand corrected.

 

[shanky887614]

Cool, stand corrected.

i got a reply back in the morning and received the replacement the next day

 

[Midwest]

Ok, I believe you. By the way, how did you get that chandelier to balance horizontally like that?

 

[Andy78]

I've purchased a few LED GU10's from LedHut, for personal use! About 50-60, only had about 2 fail over the course of about 5 years. Mainly tend to use JCC etc sealed units now.
Just looked at the LedHut web site, and they seem have reduced their product range to specifically Lumilife? Last bunch I bought were Lumilife and been fine. Still if they give a 5 year warranty, just a pain having to send them back etc. On reason why I prefer to use local wholesalers etc.

That said just had to replace 2 year old faulty JCC7. Customer hadn't registered it. So a new one had to be purchased.

As far as I understand, lumilife is the ledhut brand that they get the chinese factory to stamp on their products.

 

[Midwest]

Suppose as their business has grown, makes sense to have your own 'essential' brand. Not sure it's good for the customer?

 

[NDG Elecs]

As far as I understand, lumilife is the ledhut brand that they get the chinese factory to stamp on their products.

This happens so much with so many products and brands. It's often hard to separate the wheat from the chaff these days.

I needed a Sector RCBO the other week. Blokey in Senate where I had to get it from said Crabtree used to make their RCBOs but since AMD3 they don't/won't allow the rebrand. Possibly so Crabtree get more sales their way.

 

[uksparks]

I used to buy all my GU10's from light rabbit, never never again. They were the 60SMD lamps.

over a two year period I probably fitted 300 of them, I've had probably 30 of them fail.

they are total rubbish, ok they keep sending me replacements but I only buy good quality LED GU10s from my local wholesaler now, the BELL 6w Pro, very very good.

personally I think all the ones you find online by other lamp dealers that are unbranded as such or own branded are just cheap Chinese carp!

 

[uksparks]

Just to add, it makes me look stupid as I sell it to the customer on the basis it will probably out live them.... In comparison to a normal lamp that is.

 

[NDG Elecs]

Just to add, it makes me look stupid as I sell it to the customer on the basis it will probably out live them.... In comparison to a normal lamp that is.

I specifically ask customers to make sure to tell me if any fail as I would want to know about that happening. Especially so if it was happening a lot, then I would then swap to a different brand.

 

[uksparks]

I would also like to know, fortunately the ones I know about are friends or family so god knows how many others have failed.

 

[NDG Elecs]

Yep, ultimately you can never know for sure unless you start ringing people 12 months after changing the lamps. That might look a bit mad though!! I always mention the three year guarantee, which I think would prompt a lot of them.

 

[uksparks]

I would like to ring people and ask, but equally I don't want the hassle of them saying yes XYZ and then needing to drop loads of lamps of here there and everywherem, you do it once, and they will be constantly on the phone taking the pee claiming lamps for their mates.

 

[Brightspark2]

I've had quite a few LEDhut items fail. Especially floodlights.

GU10s I fit are crompton or robus and don't seem to have much of a problem with them.

 

[shanky887614]

I've had quite a few LEDhut items fail. Especially floodlights.

GU10s I fit are crompton or robus and don't seem to have much of a problem with them.

is it mainly floods you have had fail? how many if you dont mind me asking?

i dont think i would fit there floods but i would there gu10's as there easy to swap without tools