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Hi Guys
im not sure if this is the correct section, I have not been online for a while and can longer access the security section for some reason.
i have a customer with a WRT cat 5 video door entry system. The door release part is no longer working.
the door lock release i have tested with a battery and it works fine. I have 12v dc at the lock when the client presses the door release button at the interior panel but only for a second. The company is a chinese make and getting tech support is proving difficult. Door entry I dabble in its not my main area but if anyone is familiar with this system or can help with what to look for that would be a great help. Its a 12v dc lock mortice latch release. Has been working fine for around 5 years.
im not sure if this is the correct section, I have not been online for a while and can longer access the security section for some reason.
i have a customer with a WRT cat 5 video door entry system. The door release part is no longer working.
the door lock release i have tested with a battery and it works fine. I have 12v dc at the lock when the client presses the door release button at the interior panel but only for a second. The company is a chinese make and getting tech support is proving difficult. Door entry I dabble in its not my main area but if anyone is familiar with this system or can help with what to look for that would be a great help. Its a 12v dc lock mortice latch release. Has been working fine for around 5 years.