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Discuss Arhhh - Megger MFt 1721 err 23 in the Electrical Tools and Products area at ElectrciansForums.co.uk.

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  1. Loki
    Offline

    Loki Trainee Access

    Location:
    Devon
    Hi all,

    Went to do Zs testing & my Megger 1721 showed err 23.
    Voltage, Ohms & IR etc all work fine.
    All worked last week - typical.

    Just tried calling Megger tech support in Dover but it just rang, so Ive raised a warranty repair.

    First thing I did was change batteries & leads & also reset back to factory settings. Firmware is 2.11

    Bought it off ebay on the 6th Feb 2017 & registered it with Megger straight away.

    Here's hoping they will repair it under warranty.

    Michael
     
  2. Martyn Fletcher
    Offline

    Martyn Fletcher Regular EF Member

    Location:
    Essex
    • Informative Informative x 1
  3. Loki
    Offline

    Loki Trainee Access

    Location:
    Devon
    Just had a reply back from Megger saying that the code means internal component failure. MFT has 3 year warranty which is good.
    Anyone recommend an approved repair?
    Also I'll get calibration done while its away.


    Thanks

    Michael
     
  4. Loki
    Offline

    Loki Trainee Access

    Location:
    Devon
    Well my Meggers been repaired under warranty which is great & quickly too.
    I did ask for it to be calibrated whilst it was there, accepting that I would get charged £69 +vat.

    On Meggers paperwork that came back it says its been repaired, firmware upgraded & recalibrated. Unit has a service/calibrated sticker for 14/02/18

    I don't seem to have an invoice for the calibration?
    Am I lucky enough to get a free calibration due to the repair? here's hoping lol.


    Michael
     
    • Winner Winner x 1
  5. anthonybragg
    Offline

    anthonybragg Electrician's Arms

    Location:
    NORTHAMPTON
    Business Name:
    CHARLTEC ELECTRICAL LTD
    I would expect a calibration FOC with ant repair, especially under warranty.
     
  6. Strima
    Offline

    Strima Electrician's Arms

    Location:
    St Neots
    After a repair the item will have to be calibrated, as this is warranty work I would expect it to be FOC.
     
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