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Discuss COME ON NICEIC, WE DONT PAY OUR FEES FOR FUN! in the Electrical Forum area at ElectrciansForums.co.uk.

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  1. spud1
    Offline

    spud1 Regular EF Member

    Location:
    Somerset
    Is anyone else getting annoyed with NICEIC Online?
    I've told myself I'm going to make a conscious effort to start using it in an attempt to phase out day to day use of my computer based software Amtech Fasttest. (Which I find clunky and glitchy).
    I've just tried to do an EICR and come up against two glitches already only 3 pages in!
    And they've had an ongoing IPAD app problem for weeks now that still remains unsolved.
    I've tried support and they just tell me they are known glitches and they have no time frame for rectification.
    I even went as far to try and post on their new support community but even that doesn't work properly!

    COME ON NICEIC ! WE DON'T PAY OUR MEMBERSHIP AND CERTIFICATION FEES FOR FUN! PROVIDE THE GREAT SERVICE YOU PROMISE US!
     
  2. Murdoch
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    Murdoch Electrician's Arms

    Location:
    Woking
    How many Certs do you do per year and how much do they charge you?

    You may be better off with a 3rd party certificate system ....... It's not just about the charges, don't forget to factor in your wasted time @ your hourly rate
     
  3. spud1
    Offline

    spud1 Regular EF Member

    Location:
    Somerset
    Good point re time wasted!
    They charge £1 per cert which doesn't sound much but would add up over the year. I would say 750 certs per year possibly?
    Know of any other good online certification platforms that have an offline IPAD app option? (The online part is what attracts me - less paper)
     
  4. Midwest
    Offline

    Midwest Electrician's Arms

    Location:
    Oxfordshire
    I quite like the Certsure on-line software (although haven't done an EICR, as I don't do them).

    I know they had issues with the emailing of certs to clients, think that's been resolved? The app issues has a temporary fix, not to use without internet connection.

    I know what you saying, if I ballsed up something for a customer, they'd expect it fixed for free or money off.

    As for the fee for the cert, and my time, the customer pays for that.
     
  5. Pete999
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    Pete999 Trusted Advisor

    Top Poster Of Month

    Location:
    Northampton
    Got no time for any of the scams, money for old rope if you ask me. Leches all of em.
     
    • Agree Agree x 1
  6. spud1
    Offline

    spud1 Regular EF Member

    Location:
    Somerset
    Its so frustrating because its a winner concept. Just wish they could give me some answers on fixes.
     
  7. Dobes_88
    Offline

    Dobes_88 Jamie

    Location:
    Surrey
    Recently purchased EasyCert from Tysoft due to others recommending it on here - so far so good with no issues!

    Very good technical support as well, usually respond within 30 mins via email.
     
    • Agree Agree x 2
  8. Hellmooth
    Offline

    Hellmooth Electrician's Arms

    Location:
    Livingston
    Business Name:
    CM Electrical
    I left them last week, felt great
     
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  9. Strima
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    Strima Electrician's Arms

    Location:
    St Neots
    We use the NIC Clik software and overall it's pretty good once you get your head into it's unique quirks...
     
    • Agree Agree x 1
  10. Dave OCD
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    Dave OCD Electrician's Arms

    Location:
    Cornwall
    Business Name:
    Hendry Electrical Services
    Being a bit of an old [email protected] I only do the Part P notifications online and still hand write my certificates, suits me fine. :)
     
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  11. kenny7askew
    Offline

    kenny7askew Regular EF Member

    Icertifi for ipad about £50 a year for all the certs you want including PAT,fire and emergency lighting
     
    • Agree Agree x 1
  12. richy3333
    Offline

    richy3333 Trusted Advisor

    Location:
    UK
    I've used Easycert for several years now. The developer guy is really helpful. One off payment per year regardless of how many certs you do unlike the £1 per time for the NICEIC. I've told the NICEIC several times that when it becomes as cheep as Easycert I'll look again. The Easycert iPad system works fine.
     
    • Agree Agree x 2
  13. spud1
    Offline

    spud1 Regular EF Member

    Location:
    Somerset
    Could you tell me are the NIC Clik and the Easycert online platforms or Desktop softwares?
     
  14. anthonybragg
    Offline

    anthonybragg Electrician's Arms

    Location:
    NORTHAMPTON
    Business Name:
    CHARLTEC ELECTRICAL LTD
    how many online certification systems do the NICEIC have ?
     
  15. Pete999
    Offline

    Pete999 Trusted Advisor

    Top Poster Of Month

    Location:
    Northampton
    As many as they can sell to their members I should think.
     
    • Like Like x 1
  16. Midwest
    Offline

    Midwest Electrician's Arms

    Location:
    Oxfordshire
    I was only aware that they one, and one app, branded separately for NIC & Elecsa, managed by Certsure.
     
  17. ED17
    Offline

    ED17 Electrician's Arms

    Location:
    North West
    We use NICEIC online certs and it's had a few problems recently.
     
  18. anthonybragg
    Offline

    anthonybragg Electrician's Arms

    Location:
    NORTHAMPTON
    Business Name:
    CHARLTEC ELECTRICAL LTD
    what about NICEIC Click someone mentioned.
     
  19. Midwest
    Offline

    Midwest Electrician's Arms

    Location:
    Oxfordshire
    I believe that is their app for smart phones, it has some issues at the mo, I don't use it so not sure.
     
  20. Strima
    Offline

    Strima Electrician's Arms

    Location:
    St Neots
    NICEIC Clik is also for PC and I've rarely had issues using it over the last five years.
     
    • Informative Informative x 1
  21. kamikizzy
    Offline

    kamikizzy EF Member

    I use easycert, it also has apps for mobile platforms which I use, I upload these via the web and its great for making templates. The customer service is top notch (Brian) I would reccommend Easycert Mobile package install it on the PC and Ipad.
     
  22. Markco0777
    Offline

    Markco0777 New EF Member

    Location:
    Bracknell
    Business Name:
    Bracknell electrix
    I use Napit online 79 pound a year for software and I've been using it for 4 years and never had a problem and tech number always answered between open hours it's also 3rd party use
     
  23. Flanders
    Offline

    Flanders Regular EF Member

    Location:
    Tamworth
    Easy cert for me ,new features added all the time and you dont have to renew every year unless you want the updates.
     
  24. 1Justin
    Offline

    1Justin Electrician's Arms

    Location:
    Surrey
    Business Name:
    Circitas Ltd
    I suspect that those who write the software don't do real-world inspections. I use the Elecsa which I think was originally the same as NICEIC version, but apparently diverged a bit (They tell me it's more than just the logo). There are bugs (Software engineers might call them "features") right through.
    I could reel off a list of issues which been this way for years with no sign of improvement.
     
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