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Discuss Compliance document for competent person scheme in the Business Related area at ElectrciansForums.co.uk.

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  1. Kyleb2210
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    Kyleb2210 EF Member

    Location:
    Gretna
    Hi guys, just had my stroma audit on Friday and everything was fine and I got membership approved, but the assessor is asking me to send a compliance policy document, I'm only a sole trader that's started up not long ago so this is still new to me, any ideas what I need to include in it and what it needs to cover I can't seem to find any templates anywhere, thanks!
     
  2. Rosco
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    Rosco Regular EF Member

    Location:
    Maidstone
    Are you sure it's not supposed to be "complaints" policy document?
     
  3. Kyleb2210
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    Kyleb2210 EF Member

    Location:
    Gretna
    Unfortunately not! I allready had that and he seen it, he said it's got to show how the company complies, and have a section to record any contact or investigations by stroma or a 3rd party, I've never actually seen anything like this
     
  4. Wilko
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    Wilko Electrician's Arms

    Location:
    Berkshire
    Business Name:
    Wilko Electrics
    They will send you an email with any non compliances detailed. Or you can ring them and ask directly, which is what I'd do. Let us know what they say :)
     
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  5. Vortigern
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    Vortigern Electrician's Arms

    Location:
    England
    Business Name:
    F.H. Electrical
    Never heard of that. I am with Stroma. I think there are wires crossed here. They are supposed to issue the compliance document not you. But they do notify you of non compliance in a spreadsheet form. They list the documents or actions missing. What you have described is not one of them. I think you will have to ask Stroma to clarify.
     
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  6. RWJ
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    RWJ 8,330 day wonder Electrician's Arms

    Location:
    East Anglia
    Slightly off subject... Stroma seem pretty pretty hot on due diligence, from reading the various posts they seem to be the cheapest and the only scheme that gives a ****. I have briefly spoken to them at a trade show, they won't accept an NICEIC assessment for either transfer or membership of both unlike Napit or ECA

    Think if I were joining a scheme Stroma would be top of my list.
     
    • Agree Agree x 4
  7. Murdoch
    Online

    Murdoch Electrician's Arms

    Location:
    Woking
    I would email them for clarification, then see what the response says.

    I'm with Stroma and don't know what this either....

    Did you show a health and safety policy? Risk assessment?
     
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  8. Wilko
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    Wilko Electrician's Arms

    Location:
    Berkshire
    Business Name:
    Wilko Electrics
    "Kyle Electrics policy is to implement all Stroma directives, second only to my wife" or wording to that effect. Make sure wife gets a copy too :)
     
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  9. Kyleb2210
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    Kyleb2210 EF Member

    Location:
    Gretna
    Yeah they seen both, like I say the compliance one is new to me I'm going to ring them today see what they say
     
  10. Kyleb2210
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    Kyleb2210 EF Member

    Location:
    Gretna
    Thanks for your help! So is it litterally just a page with a statement saying how I'll comply and that's it?
     
  11. Wilko
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    Wilko Electrician's Arms

    Location:
    Berkshire
    Business Name:
    Wilko Electrics
    I'm being cheeky :)
    But if they were mad enough to want one, that's really all it could be I reckon. Plus perhaps put a time on it - "within X working days of receipt of notice"
     
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  12. Murdoch
    Online

    Murdoch Electrician's Arms

    Location:
    Woking
    One thing that p eed me it'd with Stroma this year was they wanted a photo for my ID badge.

    When it arrived, I put it in a drawer .... If somebody wants to see my photo IF they can see my driving licence!
     
  13. buzzlightyear
    Online

    buzzlightyear Electrician's Arms

    Location:
    star command
    or look a my prison photo. upload_2017-9-18_13-37-15.png
     
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  14. Wilko
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    Wilko Electrician's Arms

    Location:
    Berkshire
    Business Name:
    Wilko Electrics
    I'll bet that some 2 legged rat has been cranking out fake IDs. A pic on record will help I guess.
     
  15. rolyberkin
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    rolyberkin Electrician's Arms

    Location:
    Chelmsford
    Off topic but how doe the renewal work with Stroma, do they just debit your credit card, I am slightly overdue, or do they arrange a visit? They contaced me a while back to ask if I would be renewing and never got back to me?
     
  16. Richard Burns
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    Richard Burns Trusted Advisor

    Location:
    Cambridgeshire
    Business Name:
    Richard Burns
    I think you need to confirm with them that you want to renew and then by completing their pre visit questionnaire and making payment they will book a date for your reassessment, (apparently they now need to see two new circuits for the assessment). Once you have been assessed it goes to the decision maker and gets approved and you are done for the next year.

    Just found this information in my renewal email "If you are looking to renew your certification, please confirm by logging into the Stroma Installer Portal. Once we have received confirmation of your renewal we will be able to confirm the cost of you renewing your certification and the measure(s) we will require to assess as part of the surveillance visit.
    If you have any further questions in the meantime, please feel free to contact Stroma Certification on 0845 621 1111
    "
     
  17. Wilko
    Offline

    Wilko Electrician's Arms

    Location:
    Berkshire
    Business Name:
    Wilko Electrics
    Definitely give them a call and see what's happened.
    If your renewal date passes and no inspection has been arranged there's risk you may be dropped from the role, just saying.
     
  18. rolyberkin
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    rolyberkin Electrician's Arms

    Location:
    Chelmsford
    Over looked and glad to relieve me of £288!:) What's does the Stroma annual assessment look like? More cakes and coffee?
     
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  19. Wilko
    Offline

    Wilko Electrician's Arms

    Location:
    Berkshire
    Business Name:
    Wilko Electrics
    Usual run through of paperwork and insurances. Then tea and cakes. Then inspecting site, review of cert and discussion. I had less questioning this time as I guess he could tell I hadn't forgotten my answers from last year.
    And then more tea and cakes :)
     
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  20. Pete999
    Online

    Pete999 Trusted Advisor

    Top Poster Of Month

    Location:
    Northampton
    Business Name:
    None
    nd the most important aspect enough money to pay the exorbitant yearly fees.
     
  21. anthonybragg
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    anthonybragg Electrician's Arms

    Location:
    NORTHAMPTON
    Business Name:
    CHARLTEC ELECTRICAL LTD
    Maybe they are asking for a list of work you have notified. On another note are these schemes only interested in inspecting work that forms under part P or all domestic work undertaken when they do annual assessment ?.
     
  22. Pete999
    Online

    Pete999 Trusted Advisor

    Top Poster Of Month

    Location:
    Northampton
    Business Name:
    None
    Gimme the money, that's it in a nutshell
     
  23. Richard Burns
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    Richard Burns Trusted Advisor

    Location:
    Cambridgeshire
    Business Name:
    Richard Burns
    Generally the schemes are assessing that you are complying with Part P and the rest of the building regulations, part of which is complying with BS7671, so the focus is on the building regulations but not excluding good workmanship and wiring regulations knowledge and application.
     
  24. Murdoch
    Online

    Murdoch Electrician's Arms

    Location:
    Woking
    A bit like negotiating with the EU.

    How often do the Gas Safe guys get assessed? Is it every year?
     
  25. Sparkingmad
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    Sparkingmad Regular EF Member

    Location:
    Dorset
    The compliance document policy thingy did you get answer on what is was they required?
    I wonder if they wanted a short worded page detailing each customer is issued with a complaints form, any complaints received about workmanship, or component failures will be entered into the customer complaints register. Corrective action will be undertaken where it comes under the guarantee of scheme it applies. If it is found to not be in relation to work you have carried what would you propose to do. If the situation between customer and you can’t be resolved you will inform customer to send a copy of complaint letter to scheme operator ie stromer.
    If everything it’s tickety boo client signs complaint letter stating that fact and both of you keep a copy on file for x number of years.
    You will notify stromer immediately of any changes that could affect you membership etc, you will carry out routine inspections, checks on all your test equipment and keep logs of the checks carried, get tester calibrated every year.

    I don’t know if this is what they want or expect but is the only thing I could think of.
     

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