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Discuss Is there an alternative to Real? in the Solar PV Forum area at ElectrciansForums.co.uk.

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  1. tjcelectrical
    Online

    tjcelectrical Guest

    Just wondering guys is there an alternative to Real, Im just a bit fed up with the service or lack of it i.e. not answering emails etc
     
  2. grandfortune
    Offline

    grandfortune Solar Guru

    Location:
    Midlands
    yeah me to last november they chasrged me £260, now they want another £260 this Jan, robbin bastar ddss
     
  3. finchy
    Online

    finchy Guest

    Don't think there is, I think you could but they closed the door to that last year, a local dodgy double glazing lot were using it ! The QUANGO has it tied up .... Don't get me started !!!!
     
  4. TedM
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    TedM Electrician's Arms

    Location:
    .
    You don't have to use REAL, but MCS rules require that you use an Office of Fair Trading accredited consumer scheme.

    But there's only one - REAL. And OFT have closed their scheme to any new business.

    A good example of the Office of Fair Trading not acting fairly.
     
  5. SibertSolar
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    SibertSolar Solar Guru

    Location:
    Hampshire
    Business Name:
    Sibert Solar
    How ironic!
     
  6. JulianC
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    JulianC Electrician's Arms

    Location:
    Wolverhampton
    Report them to the Monopolies Commission :D . And why's there only one Monopolies Commission?
     
  7. TedM
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    TedM Electrician's Arms

    Location:
    .
    The Monopolies Commission doesn't exist anymore, it's now the Competitions Commission, and the procedure for raising a complaint to them, about market activity, is via the Office of Fair Trading.
     
  8. TedM
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    TedM Electrician's Arms

    Location:
    .
    Just checked and you can raise a complaint about the OFT itself by emailing their Head of Enquiries and Reporting Centre: [email protected]

    Think I might be doing that.
     
  9. SolarRoofSols
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    SolarRoofSols Regular EF Member

    Location:
    Sheffield
    Funny - I have just had a very similar conversation with my Director about 5 mins ago about this very thing. would also like to throw MCS out with the bath water as well as they never pick up their phone!

    My email to OFT will be drafted this weekend!
     
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