Megger powersuite problem?

[A-Non-eMouse]

hi

does anyone know how to adjust the margins for printing certificates in this program onto a4 landscape paper. basically when im printing say a nic test cert there seems to be a centimetre of missing info on the right of the page, eg the rcd test x5 column has been chopped off the end.

im pretty sure its not my printer as when your actually filling out the certs in the program the entry field for x5 rcd seems to be half chopped off.

any help most welcome.

 

[bugsy]

No conversant with this software but have you tried adjusting the margins in page set up

 

[acat]

Have you gone into printer preferences and ticked the box shrink to fit.


Chris

 

[A-Non-eMouse]

cheers guys

just done a bit of a google and it seems the program needs updating. nice thing to realise when your just outside your three months free support period. only updated it about a month ago to. oh well i'll guess i'll just have to pay for the £300 a year support contract or whatever it is. not. what a clunky piece of software.

 

[acat]

Dont think thats needed mate. Make sure your printer is properly aligned then use your printer preferences select A4 and shrink to fit cheaper than £300


Chris

 

[Risteard]

hi

does anyone know how to adjust the margins for printing certificates in this program onto a4 landscape paper. basically when im printing say a nic test cert there seems to be a centimetre of missing info on the right of the page, eg the rcd test x5 column has been chopped off the end.

im pretty sure its not my printer as when your actually filling out the certs in the program the entry field for x5 rcd seems to be half chopped off.

any help most welcome.

Not sure to be honest but have you tried the printer alignment (in advanced options I think)?

 

[Megger TSG]

hi

does anyone know how to adjust the margins for printing certificates in this program onto a4 landscape paper. basically when im printing say a nic test cert there seems to be a centimetre of missing info on the right of the page, eg the rcd test x5 column has been chopped off the end.

im pretty sure its not my printer as when your actually filling out the certs in the program the entry field for x5 rcd seems to be half chopped off.

any help most welcome.

Hi A-Non-eMouse

Megger Technical Services think it may be an issue with paper size settings on the printer.
They do require more information and would be willing to assist you this once even if your support has expired.
They can be contacted on 01284 762426

Regards

Megger TSG

 

[mogga]

iM HAVING SIMILAR PROBLEM WHEN FILLING OUT FORMS PART OF rcd TESTS (X1 X5 ) ARE MISSING HAVE TRIED PRINTER PREFF BUT NO DIFFERANCE ALSO CHECKED THE SETTINGS AGAINST EVALUATION ON MY LAPTOP MY ONSITES ON A NETBOOK

 

[mogga]

a quick call to megger support instaled printer on netbook SORTED thanks TSG guys/girls ffs a wummin teckie n she was GOOD!!! lol

 

[sarusystems]

This help put me on the right track I could not under stand how powersuit made the certificates display very small and impossible to use.
After changing my default printer back to my old one all OK
only took me a day to work out what a ropey system