M
merlinradioltd
How about this as an example of trained Gas Safe staff...with 41 years experience as an electrical engineer and I am not allowed to work on MY gas boiler/CH system, (fair enough)...so I have a monthly contract with a large utility to maintain it....the programmer is U/S.....they eventually accept my diagnosis and replace with a newer model.Even that was like pulling teeth.
They can't get it to fit the backplate and faff about for two hours....I get home to discover it is sitting on the tiles at an angle of 15 degrees and loose and flopping about...it is only making intermittent contact with the back plate and they have tried to force a fit, broken a tile and attempted a bodge using a torn up cardboard box from which the new programmer was transported in.....the final straw was when I heard a noise and looked round to see the installation booklet fall out of the hole in the tile as it had been folded up and used as a "shim" to get clearance between the wall plate and the connecting pins....:banghead:
The same night I get a computer telephone customer satisfaction to complete...................
They can't get it to fit the backplate and faff about for two hours....I get home to discover it is sitting on the tiles at an angle of 15 degrees and loose and flopping about...it is only making intermittent contact with the back plate and they have tried to force a fit, broken a tile and attempted a bodge using a torn up cardboard box from which the new programmer was transported in.....the final straw was when I heard a noise and looked round to see the installation booklet fall out of the hole in the tile as it had been folded up and used as a "shim" to get clearance between the wall plate and the connecting pins....:banghead:
The same night I get a computer telephone customer satisfaction to complete...................