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Butch

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Hi,
My first post so please go gentle on me!

I had an Inspection Report (EICR) completed on my house a week a go. It failed on two items:
1) Gap at the back of sockets in the utility (which I knew about, I meant to screw these down, but I only put them up loosely as I knew I had to take them down to plasterboard the wall at some point) - C1.
2) Excess copper showing - C2.

There is a comment on the report that the electrician was unable to complete the DEAD testing due to poor state of connections in the Consumer Unit even though the consumer unit did not fail the report.

The electrician is asking to be paid the full amount for the inspection even though as he states himself he was unable to complete the work. I assumed once I had resolved the C1 and C2 and CU connections (whatever he meant by that as he hasn't explained), that he would continue with the DEAD testing which would have been paid as part of the first invoice, however, he is advising that a full inspection would need to be carried out again at the full cost.

So, firstly, I am struggling to understand why he couldn't carry out the DEAD testing even when the CU didn't fail the test, was this a convenience thing as he stated on the report incorrect termination of neutral and earth conductors into their corresponding bars?

Secondly, once the C1 and c2 have been rectified, is it normal practice to do a complete test again or just re-check the failed items?

Does anybody know how long it takes to perform a DEAD test?

Also, the certificate he has issued has "This is not a valid certificate/report. This is a preview only" written all over it, making it difficult to read, again is this normal, will he issue the valid one when I have paid him?

I have gone back to the electrician with queries but it is almost like he can't be bothered to explain anything, I've asked him for locations of various things but he is very vague in his responses. Just wondered if this is normal practice.
 
Welcome to the forums.

I take the view the job isn't complete until the full certificate has been issued as that is what you've paid for.

Unless it's seriously bad, I wouldn't expect to complete a new inspection. I would issue certificates for the work carried out, but you wouldn't get a certificate that says satisfactory at the end of it. You'd have the unsatisfactory and certificates covering the work carried out to correct the issues.

Can you post a copy of the report (with identifying information removed) and possibly pictures of what it is he's saying require attention? Obviously only take pictures if it's safe to do so.
 
Its an EICR, basically a REPORT... its not a CERTIFICATE. Its not a case of a pass or a fail.
Its there to tell you, the customer, the condition of the installation and that some things may need attended to.
Whether you get them done or not is up to you.

That said, is the EICR been arranged so you can sell the property, or rent it out? In which case any dangerous faults would need repaired, with a test certificate that supercedes the remarks made in the EICR.

The only thing I can think of with the CU is it being a really old fusebox where the terminal screw heads have sheared off - meaning he cannot disconnect anything to do the testing properly.

The guy isn't being very professional saying he has to do another full test at full price again. That's just extracting the urine.
 
This is where I think people get upset and confused over EICRs as they are a report on the condition of an installation at a point in time.
Probably comes down to the actual agreement between the spark and customer and what the customers reqirements are. As SC above and I’m sure you’ll get some good pointers from the experienced sparks on here.
 
Hi, thanks for a quick response...

I wasn't sure if you wanted the entire report or just the bits where the electrician has made his comments and the list of failures, I've provided the latter but if you want me to post the full report I can do.

Queries regarding Inspection Report I've just had completed first page.JPG - EletriciansForums.net Queries regarding Inspection Report I've just had completed List of items.JPG - EletriciansForums.net
 
Before I carry out a EICR I always agree the extent of limitations with the client.

Im not sure why the electrician didn't carry out the dead tests if this was agreed. When the consumer unit is in a bad state I usally do ring continuity at a socket outlet.
Once the remedial work is you would be expected to recieve a EIC ( which covers the corrected work) and a covering letter which states the installation is now in satisfactory condition.
I wouldnt expect to pay for a EICR twice.
But Its easy to comment on this without seeing the reports.
 
Hi to all that have responded and thanks...

AJshep...you have said exactly what I would have expected, however, what if I carried out the remedial work myself, would this make a difference to getting it tested, would the remedial work and only the remedial work need checking or would it require an entire check again?
 
There are ways in which the dead testing can be carried out even when the terminations aren’t in their appropriate location as AJ said RFC can be done from a socket rather than the board and a global R1+R2 test can be achieved by isolating the DB and putting a jumper from the busbar to the earth bar then switching each MCB to the on position 1 at a time while the Main switch is obviously locked off then obtaining the readings it’s not hard and actually causes less disruption and is less likely to introduce faults than disconnecting one circuit at a time.
 
This is my take on the points raised.... Firstly, did you agree the limitations with him before hand?

Items....

1. C3 is fine, won't result in unsatisfactory
2. C3 is fine, won't result in unsatisfactory, however if that's the only reason he didn't do dead testing... he's a muppet
3, 4, 5 - I think one C3 would have been enough for the lack of labelling. Fairly common problem on older installs
6 - Guessing this is CPC sleeving... again, fairly common on older installs not to find any
7, 9, 10, 11 - Personally, I don't think these need to be listed as for existing installations this should usually be a limitation on the entire report. What I find quite interesting though is 16. He's obviously looked at enough to establish that in his opinion there is an excess of junction boxes (which are usually tucked away in the fabric of the build). However... this isn't strictly against the regulations. Being unable to access them for inspection purposes is (if they are screw type) but providing they are well terminated, an excess is not a breach of the regulations, it's just not good practice
12 - If I come across situations like that, I simply re-terminate and comment on a continuation page. It takes hardly any time.
13 - Did he say where?
14 - Loose accessories, justifies a comment
15 - Valid point
17 - I can't read

It's interesting he makes the point about knockout boxes and exposed live parts but doesn't list the junction box in the loft with no cover on it, just a comment.

At the very minimum, he could have conducted a global IR test on the whole installation. Would have been better than nothing, or could have pulled the fuses and just carried out a 250v L-E test for each circuit and then possibly a global N-E test and possibly even a by circuit L-N test (with all other neutrals connected). There are ways and means of getting some results if you're intent on doing the best job you can. I would caveat those results on a continuation page.

Please note.. these are my opinions only based solely on the content of the report.
 
Hi Littlespark, just read your post.

No not selling or anything like that, I had an extension several years ago and it needs to be signed off (building Regs). Part of the sign off is getting the electrics signed off (which I did myself).

The consumer unit is about 5 years old (if that), I 'think' reading the inspection report that the issue was the neutral and earth conductors should have been in some kind of order, I'm assuming this would make it easier to carry out the DEAD tests, I'm just guessing as I have no idea what they are :(.
 
Hi to all that have responded and thanks...

AJshep...you have said exactly what I would have expected, however, what if I carried out the remedial work myself, would this make a difference to getting it tested, would the remedial work and only the remedial work need checking or would it require an entire check again?
That’s a fair point technically you wouldn’t need an EICR again. But you will need some sort of certificate to supersede it such as an EIC or Minor Works cert and you’d struggle to get any spark to make up a very for work he/she hadn’t done. If you decide to fix the remedials yourself your only option may well be another EICR. I recommend you use a different spark look for one who is 2394/5, 2391 or 2391-52 qualified though. They are much more likely to be able to effectively test your property fully as their competence has been assessed in inspection and testing
 
Hi to all that have responded and thanks...

AJshep...you have said exactly what I would have expected, however, what if I carried out the remedial work myself, would this make a difference to getting it tested, would the remedial work and only the remedial work need checking or would it require an entire check again?

The issue is that when we carry out work, test and issue certificates we're taking responsibility for the work. This is where a lot of DIYers don't get it.

You do some work, I come along test it and issue a minor works certificate. If it goes wrong down the line, I'm liable. So, to be blunt, if you wanted to carry out the remedial work, I'd expect to do a full EICR again, I won't certify someone one elses work unless it's through the third party certification scheme (which isn't really meant for minor works as far as I can tell).
 
I agree with Sparkychick on this point.

Butch can I ask have you carried out electrical work yourself prior to getting a EICR done ?

Yes, I had an extension to the house (had the shell built), I did everything else, central heating (obviously not the boiler), electrics, kitchen install etc...
 
Yes, I had an extension to the house (had the shell built), I did everything else, central heating (obviously not the boiler), electrics, kitchen install etc...

Ok these situations are akward for electricians, if the electrical work has been carried out to a poor standard we often face upset from the customer and risk of not being paid. I'll be honest sometimes its just easier to not except these jobs.

So I'm not trying to be disrespectful, and I have not seen the work, however the best advice I can give is for you to either contact the original electrician and come to an agreement or seek the advice of a new electrician, be honest about the work you have carried out before they visit and be prepared to except that some of the things you may have done may need to be corrected to get a satisfactory report.

Your much more likley to get an Electrician work with you if deal with this potentially akward situation first.
 
I do think there is issue with how the inspection was carried out here although many relevant points have also been raised in this thread, unless the installation is wired in singles then I see no issue with doing dead tests regardless of the N/E connection order, it seems like a lazy attitude not to do the tests then put them back in the correct order.
I agree the EICR is a report on the installation as it stands but some issues can simply be resolved by the inspector if they go in with a professional attitude to start with.
I also am confused about the numerous joint box comment, unless these are somehow impeding the safety of the installation then there is nothing wrong with it, every electrical point in your house is technically a joint anyway.
I see within this thread that we have 2 issues, the OP's misinterpretation as to what an EICR is and what seems to be an unprofessional approach by the Electrician who could have carried out the dead tests (unless they were all in singles) by simply following the live wire to the common cable to test the N/E.

Any limitations in the report as already mentioned should have been discussed prior or during the testing, if you were not present then at a convenient point before the report was written then at least you would have been fully informed before the report was issued.
 
The issue is that when we carry out work, test and issue certificates we're taking responsibility for the work. This is where a lot of DIYers don't get it.

You do some work, I come along test it and issue a minor works certificate. If it goes wrong down the line, I'm liable. So, to be blunt, if you wanted to carry out the remedial work, I'd expect to do a full EICR again, I won't certify someone one elses work unless it's through the third party certification scheme (which isn't really meant for minor works as far as I can tell).


I totally get that, as per Building Regs, if a qualified person does the work they issue a BS7671, if a non-qualified person carries out the work they appoint a qualified person to perform an inspection report.

What I don't get, if an electrician carried out the C1 and C2 issues (although I'm reluctant to pay someone just for tightening sockets (c1), there wouldn't be a need to carry out a complete test again, however, If I did the remedial work for C1 and c2 the whole test would need to be carried out again, why can't the c1 and c2 just be checked again...I'm guessing it can, but I think like you stated before, I would probably find it difficult to get a DIFFERENT electrician to come out for just that, however, shouldn't it be okay for the original electrician to just check the c1 and c2 failures again rather than entire test (thats what I can't get my head round).
 
I will add if there are minor easily resolvable issues raised in any test I did I would give the home owner the opportunity to correct them or do them myself before issuing the report, I find this to be a good professional attitude and good for customer relations and business sense... I wouldn't put an unsatisfactory on a report for an issue that may take less than a minute to resolve, I would simply do it and inform the customer that I carried out some corrective measures.
 
When the incorrectly terminated earths etc. are mentioned, it means there are numbers on the earth bar and the neutral bar. Each circuit is numerically assigned to the numbers on the bars and the postion of the circuit breaker. So 1st MCB Live, then N. and E. to 1 on the corresponding bars. The only time I really have a problem with that is in commercial installations. They usually have single cables coming in and it can be interesting finding out which single belongs to its corresponding single. In your case you have no doubt twin and earth cable so it is easy to see which belongs to which. So in not so many words, it is lazy of him not to do the dead tests for that reason. Limitations have to be agreed with the person ordering the work, prior, to beginning the inspection. It seems you agreed to this according to his report?
 
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