Upgrade supply cable for 3 phase.

[Balarizaaf]

Hi.

Scottish Power upgrade incoming power cable to 3 phase. What was surprise me is they dig a hole in pavement and connected to existing cable. Should I be surprised? All cable, from connection point is 4 meter long and 1.5 meter is inside the building with easy access.

 

[Marvo]

So they upgraded from singly phase to three phase and used a section of the old single phase cable....????

 

[telectrix]

so the cable under the pavement is 3 phase. what's the question?

 

[Balarizaaf]

The cable was 4 core, but only one phase in Head.

 

[telectrix]

well if the original supply was single phase, it would be.

 

[Balarizaaf]

The question is.. why they dig a hole on pavement and charge my customer thousands ponds if the cable was fine?

 

[Marvo]

So why did they replace any of the cable?

 

[Balarizaaf]

Customer require 3 phase. They connected to the cable outside the building under pavement. Give me one reason why they couldn't connected inside building if they have a lot of space to do it.

 

[snowhead]

Give me one reason why they couldn't connected inside building

They don't do internal joints in supply cables?

The other 2 cores must have been cut off away from the head.

 

[Balarizaaf]

They don't do internal joints in supply cables?

Hard to explain, but there is 1 meter space between fundations and basement wall. There is huge space to to connection. As well there was 1.5 extra existing cable.

 

[mechelec]

So have they connected to the existing service cable or the main in the street?

 

[Balarizaaf]

they have connected to the existing service cable...

 

[Engineer54]

Then get your customer to ask Scottish Power to explain their actions, if you are confident that the service cable was of adequate type (4 core) and size and of suitable length....

 

[Knobhead]

I’ve a good idea why. But I won’t respond to ill mannered questions.

 

[Octopus]

If your customer has paid and the job has been done, then don't get involved.

 

[Balarizaaf]

If your customer has paid and the job has been done, then don't get involved.

Customer is not a idiot and he found there is nonsense on this job and he is going to contact solicitor.

 

[Engineer54]

Well if the DNO bite back, i hope your client has the wherefore all to take on a public utility company!! I would have been more inclined to have gone to the ombudsman organisation, (or whatever it's called these days) in the first instance....