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Hi I had my gas boiler serviced a few weeks ago and just received the invoice.
I haven't received any other paperwork in regards to the service. Isn't it compulsory to issue some sort of cert. We don't even know if the boiler was ok.
If I have a Periodic Inspection of the electrical installation I receive a cert, if I have my car serviced I receive a breakdown of what was carried out, why don't I receive anything for a boiler service.
I remember a few years ago when I lived in rented property I received a cert when the boiler was serviced.
Any advice would be appreciated.
"Hello atm84",
As other Members have stated there is no official Certificate required for a Boiler service - BUT if I was involved in Boiler Servicing I would have produced a `Gas Appliance Service / Repair Report` Form with all of the necessary items to Check / Clean etc. listed on it - plus boxes to tick and sections for comments.
A Professional approach would definitely dictate that there should be an itemised `Appliance Servicing Report` Form to complete and give a copy to the Householder / Customer.
I would expect any Company or Individual that does Gas Appliance Servicing & Repair works to have these `Appliance Servicing / Repair Report` Forms.
I don`t want to worry You / other Members but a recent Investigation by Which Magazine found that a VERY LOW percentage - IF ANY of the `Boiler Engineers` that they arranged were carrying out the correct Servicing procedures when they set up some Servicing appointments in August.
I really was disgusted when I read about these findings - especially as British Gas and SSE Engineers were amongst those involved in this Which Investigation !
Here are two articles about this from Which:
Can you trust your boiler engineer? - August - 2015 - Which? News
http://www.which.co.uk/reviews/boilers/article/getting-the-best-boiler-service
Here is an article written by the `Gas Expert` / Gas Engineer who covertly watched the Servicing for Which [hidden cctv cameras] - He states that NOT ONE of the `Boiler Engineers` carried out the Servicing correctly:
Boiler servicing investigation expert: 'I was stunned' - Which? Conversation
I don`t want to worry Members - BUT - I would like everyone to be SAFE at Home regarding the Annual Servicing / Condition of their Gas Appliances.
However without actually having a list of the Servicing procedures and watching everything that the Boiler Engineer does to ensure that everything on the list IS Checked / Cleaned etc. there is NO WAY to be sure that a Gas Appliance Service has been carried out correctly - doing that is obviously impractical for most people.
After reading these articles how can anyone ever have confidence in a Boiler Engineer / a Boiler Service again ?
Which did produce a Boiler Servicing Diagram relating to their investigation showing the items to be Checked etc. but I cannot see how to attach it to this message - I don`t see any `Browse` facility to attach an image here - I don`t have a `URL` to enter for the Diagram that I downloaded onto my Computer - am I missing something regarding attaching a File / Image on here ?
Members can download that Diagram / `Boiler servicing Checklist`from the Which Boiler Servicing Review article:
http://www.which.co.uk/reviews/boilers/article/getting-the-best-boiler-serviceRegards,
Chris
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