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Last night I could have made £90!!

Discuss Last night I could have made £90!! in the UK Electrical Forum area at ElectriciansForums.net

HappyHippyDad

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I had a phone call last night (7pm) from a local resident who left a messsage saying all her electrics had gone off.

A pair of elderly sisters live there, one if them does get a bit worried about anything electrical (and the other one always gets cross with her :D), for example I have been called out for a buzzing noise on a dimmer and a beeping noise from a flat battery indicator etc etc.

They live a 1min drive away so rather than the standard higher fee for the first hour I charge them less, usually less than even my hourly rate as its a beeping battery for heavens sake, plus they really are just a nice pair of elderly lady's, they always insist on paying even if I say no.

However..... 7pm on a saturday evening is another matter. I was settling down to The walking Dead series 8, a few biscuits and a cup of tea after a hard week. So, I check the net and decide I will be harder this time. £90 first hour then £50 thereafter!!! (Never done that before, but I thought fair).:)

I ring back, questioning my conscience but also a little excited at the prospect of a 'nice little earner'.

'Hello Stephen how are you', says the polite friendly voice. Im already down to £60 in my mind!!:(

'I pressed a button and all my electrics went off'.

10 mins later after very slowly going through every trip switch and making sure it was in the correct position.... as if by magic the electrics all come back on! (It was the RCD test button)

'How much do we owe you Stephen', says the polite, friendly, genuine voice!! :(

I hear the words coming out of my mouth... 'No honestly, dont worry about it', I say.:eek:

Back to my tea and biscuits with a wry smile. :cry:
 
I wonder just how much would have been considered fair to charge?

I think that for an out of hours callout on Christmas Eve, £90 (plus vat) is pretty reasonable.

However, as in this case, if I was already working in the vicinity and it was an existing customer and it was a trivial job, I would have chopped the invoice price in half.
 
yeah ,but in fairness he runs a business not a charity. just think repeat business or not ,I bet baby Jane &sister are thinking to them selves mug!
He'll be the first person they call when they need work doing. They'll also recommend him to the other old Biddy's, he has to appear friendly to the public.

If he doesn't want to take the call his work phone should be turned off.
 
He'll be the first person they call when they need work doing. They'll also recommend him to the other old Biddy's, he has to appear friendly to the public.
some times it is nice to do a freebie from time to time ,but we all have to run a business tax, van,, insurance etc..
I was called out to a job ,no heating form a faulty boiler rang the heating engineer that serviced the boiler, 2 weeks till he could come round .rang boxy boilers asked them ring them on behalf of the customer they could not get one of their engineers out , gave me a number and engineer was out the same day ,spent 3hrs on the same job and making calls
 
yeah and we didn't have chewed up scrap tyres to fall on to protect our delicate knees from getting scraped; nobody to wipe our snotty noses. we has sleeves on our jumpers for that; and if the local copper had smacked us round the earhole, we'd get another smack from parent for annoying the scuffers.
 

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