Currently reading:
Messed up order.

Discuss Messed up order. in the UK Electrical Forum area at ElectriciansForums.net

Reaction score
84
Ordered 3x Hylec overloads (4.6-6.5A) from Screwfix.

Next day received:

1x Hylec overload in box that says 0.5-2.5A
2x BG 40A RCBO

WTF?

Looking at the overload, despite what it says on the box, Screwfix sticker says 4.6-6.5A, risked it and opened it and inside is a 24-28A overload!

How can you make so many mistakes?!
 
Some years ago I ordered 50M of 1.5 immersion heater cable from Eddies and they delivered 100M drum of 1.5mm black flex to the job site....

10 years later and I am still trying to use the dang stuff up as simply could not be bothered to take it back
 
"PRODUCT RECALL NOTICE
Edison Screw (ES) 6" CEILING PENDANT
British General (BG) have made us aware that due to a design issue with this product there is the potential that, in some circumstances, it is possible to over-insert the lamp into the lamp holder. This can create a risk of arcing between the Live and Neutral contacts in the light fitting, potentially causing a risk of overheating or fire."

I saw this recall notice in Electrifix section of my local Screwfix, but it wasn't displayed in the main shop. You have to wonder how something so simple as a pendant light fitting could be dangerous...I mean, it's not exactly rocket science, is it?

I seem to be fortunate in that I have 2 Screwfix stores nearby, and I can't recall ever having to queue for more than a couple of minutes at most. Usually, I order online and just pop in and uplift. Also, the staff are usually quite knowledgeable. Still, it's probably just the Scottish advantage...

However, their pricing can be distinctly odd at times.
 
I used my IEE membership card to join Electrifix.
Doubtful if the assistant knew what he , she or whichever genome they belong to was looking at.
Recall one incident, I was in the Warehouse picking and a lady came in with a message from the sparks working in her house, wanting a gland for some 4mm2 2 core SWA outdoor type, showed the Girl what was needed, got a rollicking for sticking my nose in, didn't last long after that, told them to lick em and stick em, Pete's way of saying "SHOVE YER JOB WHERE THE MONKEYS' KEEPS THEIR NUTS" 2 months I lasted.
 
Last edited:
The one good thing I note about buying wago boxes at screwfix apart from the price is they have that little insert that you can screw on to the joist or whatever and slide the box on to. Denmans don't supply that which is slightly aggravating.
That is very useful to know. I never buy Wagos from screwfix as I get them cheaper at direct trade supplies, but you don't get the insert. I may have to consider screwfix! Thanks Vortigern.
 
and the screws rust.

so that's what's wrong with my brain.. bloody NHS scrimping and not using stainless screws
 
Open weekends - so Screwfix will always get my custom. The prices are fixed and not a mystery from certain wholesalers (except cable which is well expensive). Always check the order whether from Screwfix or wholesaler - type AC RCD inside a box marked A (Wylex), Cracked MK surface box, Tower surface box with no captive brass nuts in the housing. These are manufacturer issues not sale outlet but they are pig to find when on site and fitting after the fact!
 
I was in my local wholesalers (I won’t say which one, as there’s only 2) and looking for customer requested brass dimmer switch.
Got one off the shelf and they said they would order another in.
A week and a bit later (yes, that long) the other switch comes and it’s flat plate.... whereas the first one was raised edge.
It was explained that it was possibly a customer returned item, but had been brought back in the wrong packaging. They ordered off the part number on the packaging.

Good job my customer wasn’t in a hurry.

I’m finding Screwfix are not as cheap as they used to be for certain items
 
Littlespark , yes Screwfux have put up their prices quite a bit in recent years.

I use Amazon quite a bit these days , as if I order something today it will arrive on my doorstep tomorrow morning
 
Sometimes the descriptions in Screwfix catalogue are weird:

https://www.NoLinkingToThis/p/16mm-copper-tube-lug-8mm-stud-hole-pack-of-10/54720

A copper tube lug that insulates well...maybe that's why I am having a continuity issue?
 
With respect Static, it's my age that allows me to see the problem. There are many examples of lazy cut 'n' paste in the catalogue, and recently I pointed out to Screwfix that despite what there "More Info" box stated, the MR16 lamps were NOT suitable for mains voltage. They had simply cut 'n' pasted from another page...not that anyone would be so daft as to connect them to the mains...
or would they?
OK, I am old, but that doesn't mean I have to like the sh*t that...

However, I readily accept your preamble of "for entertainment only"!

I hate returns though...too much hassle for an old pirate!
 
HA! Just goes to show...
I ignored the not apt to age part, but clearly all part of the same cut 'n' paste exercise...presumably meaning to refer to the insulated parts of the crimps shown alongside.

Chance indeed...!

It must be beer o'clock, surely?
 
With respect Static, it's my age that allows me to see the problem. There are many examples of lazy cut 'n' paste in the catalogue, and recently I pointed out to Screwfix that despite what there "More Info" box stated, the MR16 lamps were NOT suitable for mains voltage. They had simply cut 'n' pasted from another page...not that anyone would be so daft as to connect them to the mains...
or would they?
OK, I am old, but that doesn't mean I have to like the sh*t that...

However, I readily accept your preamble of "for entertainment only"!

I hate returns though...too much hassle for an old pirate!

Returns are a nightmare - especially since screwfix is the default store at the weekend when the job is urgent, a priority and being fitted now! To rush from site to Screwfix and back, fitting and then... finding a problem is a royal pain! I now check everything in store before leaving.
 
Let's all slag off Screwfix, eh?
I ordered a dozen RCBOs, and 6 of them were exactly what it said on the box, the ratings on the others were all wrong. Now, is this a case of careless packing at the factory, or careless repacking of returned goods, by Screwfix? Or maybe the original customer returned a few that were surplus to requirements, and just bunged them in the wrong boxes and Screwfix just re stocked them without checking?
I took the wrong ones back, and opened the replacement ones at the counter...2 of 6 were wrong again.
Having said that, normally I am happy with their service and returns and where else can you get some essential stuff at sparrow-fart on a saturday or sunday?
Good for some stuff, not so good for others, imho. Not correct to dismiss them completely as they do provide a service.
The grim reaper provides a service and stay far away from him too :)
 

Reply to Messed up order. in the UK Electrical Forum area at ElectriciansForums.net

OFFICIAL SPONSORS

Electrical Goods - Electrical Tools - Brand Names Electrician Courses Green Electrical Goods PCB Way Electrical Goods - Electrical Tools - Brand Names Pushfit Wire Connectors Electric Underfloor Heating Electrician Courses
These Official Forum Sponsors May Provide Discounts to Regular Forum Members - If you would like to sponsor us then CLICK HERE and post a thread with who you are, and we'll send you some stats etc
This website was designed, optimised and is hosted by untold.media Operating under the name Untold Media since 2001.
Back
Top