- Reaction score
- 50
I fell for this, just walk away
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I signed up to localtraders.com about 4 and a half months ago. I must admit at first I was skeptical and after a number of calls from their sales team I decided to give it a go.
At first it was slow and I honestly thought that it was money down the drain, until about 4wks into the subscription when i received 6 txt in one week. I was lucky enough to convert 4 out of the 6 jobs, which I think was down to the fact that I managed to call them straight away(something which was advised to me when I signed up).
Yes Im not receiving txts every day,the fella that sold it to me explained that it wouldnt be my main stream of work, but when they do come through I know that I can follow straight up on the enquiry without any messing about and when Ive completed the work I dont have to chuck them any of my hard earned cash cause the subscription is already paid for!!
I was made aware of the auto renewal when I set it up and in all honesty Im glad I dont have to mes about calling in to renew or even have one of their staff calling me constantly to resign me up. I used the service how I was told and Ive managed to make my money back and then some!
I wouldn't touch Local Traders.com with a bargepole.
My experience is very few leads (max about 6) over 6 months – all for poor work (refit a storage heater to a wall, replace a thermostat), some of which were hundreds of miles away.
What is worse is the contract and their automatic renewal. I was caught by this after the first 6 month period. I accepted that I had not cancelled, in writing, and accepted a discounted fee for a further 6 months. At this time I emailed them and stated “Further to this renewal, can you confirm, as stated by phone, that this package will NOT automatically renew at the end of the next period”. Their response was “we can confirm that your package is set up as a manual renewal which means no automatic payments will be taken”. What I missed after this statement was that they also needed me to cancel in writing, by post. What a nonsense – I had clearly stated I did not want a renewal by email.
Having missed this deadline (end Feb) – you guessed it, automatic renewal for a further 6 months. They again offered a discount if I paid on the day, and surprise, have accepted now that I wish my contract to end – no letter required!
Extortion in my view – don’t touch them.
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