Neff dishwasher Child lock?

[Buffyrose]

Hi, I have an integrated Neff dishwasher - came with house so not sure of age. Probably 15 yrs. All A1 OK but last night I somehow rammed something against the top door catch, there was an ominous click either something clicking aside, or snapping. Now door won’t click / close, so ofcourse dishwasher won’t operate. Eventually, I sat for an hour pushing the door too just to get it to run through it’s programme. There are countless questions re this on the internet with not one helpful reply. The instructions with the dishwasher are useless. I’m sure it’s a child lock, and not snapped. Any ideas? Thanks a bunch as always. ( the first photo is the door on which there are no moving parts, so is irrelevant, just included it for completeness).

 

[snowhead]

Looks like you've set the child lock with the door open, when it's normally set with the door closed.

Try pushing the latch to the left, as arrows.

 

[Buffyrose]

Looks like you've set the child lock with the door open, when it's normally set with the door closed.

Try pushing the latch to the left,View attachment 64144 as arrows.

Yes, that seems to fit the scenario exactly - and yes, the door was open. I just can’t get that flap to budge - presumably as it’s a lock it’s going to be tough- but I’m hurting my fingers - it’s just solid. It goes up into itself, into the machine but I can shift it R or L.

 

[snowhead]

Does the part on the left of the latch that to me looks like a spring either push in or pull out allowing you to slide the other part across.?

 

[telectrix]

does this help?

 

[Buffyrose]

Does the part on the left of the latch that to me looks like a spring either push in or pull out allowing you to slide the other part across.?

Yes, that’s really ‘soft’ to move back - could push it with your little finger. But it doesn’t help ?

 

[snowhead]

I've scoured the Internet including U tube and can't find any explanation of the child lock.
The best I found was a demonstration of a Neff dishwasher done in a showroom which included the mention of a child lock and they showed it in a bag, to be fitted if required.

 

[Mike Johnson]

Picture two and four look totally different so something is moving and needs re-positioning to latch, the triangular piece latches into the door so need to recess on closing the door and extend to hold the door closed.

It looks as though the child lock is fitted on photo four, not possibly in the correct position, but not fitted on photo two have you removed it?

 

[nicebutdim]

What's the model number of this dishwasher?

 

[snowhead]

S51M53X0GB/21 is the E-Nr number that Neff ask for and also comes up on spares sites

Picture 5 has the details on.