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Hi fellas, wondering if I could pick your brains with this one, I know it's off topic but the alarm forum is access only.
Friday afternoon I fitted two extra honeywell vipers on an new style optima compact system (basically looks exactly the same as the logic 6 with on board keypad). I fitted these by coming off an existing viper on the kitchen window (so there's now three connected together by "daisy chaining" on the one zone).
Probelm is, I get a phone call at 8 oclock tonight telling me the alarm went off as the system was unset, I found this weird as I know there is no tamper network at all (linked out at the panel), I get there and the system seems fine and in an unset state - when asking the woman what happened she said it just went off as she was leaving the kitchen and she punched the code in (twice) and hit reset, she also said zone 4 was flashing - now zone 4 is a PIR in the kitchen, and the only PIR in the house.
So I was thinking with only one PIR in the kitchen and the rest door contactors and vipers - she basically has the full run of the house, bar the kitchen, so when suggesting she could of had the alarm set and triggered zone 4 (hence zone 4 being on at the panel) she was adiment it wasn't.
I've installed alarms time and time again but have only had limited experience fault finding on them over the years, was just wondering if sombody could shine any light on this.
Sorry for the late night essay fellas,
Scott
Friday afternoon I fitted two extra honeywell vipers on an new style optima compact system (basically looks exactly the same as the logic 6 with on board keypad). I fitted these by coming off an existing viper on the kitchen window (so there's now three connected together by "daisy chaining" on the one zone).
Probelm is, I get a phone call at 8 oclock tonight telling me the alarm went off as the system was unset, I found this weird as I know there is no tamper network at all (linked out at the panel), I get there and the system seems fine and in an unset state - when asking the woman what happened she said it just went off as she was leaving the kitchen and she punched the code in (twice) and hit reset, she also said zone 4 was flashing - now zone 4 is a PIR in the kitchen, and the only PIR in the house.
So I was thinking with only one PIR in the kitchen and the rest door contactors and vipers - she basically has the full run of the house, bar the kitchen, so when suggesting she could of had the alarm set and triggered zone 4 (hence zone 4 being on at the panel) she was adiment it wasn't.
I've installed alarms time and time again but have only had limited experience fault finding on them over the years, was just wondering if sombody could shine any light on this.
Sorry for the late night essay fellas,
Scott
