Hi Steve, i've just done a small job for them (replacement 1 way bathroom pull switch) in November but i've still not got paid.
I have called (Ursulla) & e-mailed since completion & invoice but had no response.
It's not alot of money but that's not the point (we did job after 7pm).
How did you (or anyone else) get on with payment ect...
Hi Kevben,
The same thing has happened to my brother who also did a job for this company (the one of that name based at Oakland House, 21 Hope Carr Road, Leigh, Lancs WN7 3ET) back in November 2012. Like you, his job for them was relatively small. Oakland House is a serviced office address, and he has been able to speak to someone there who has put him through to Alliance FM Ltd, but from his experience, soothing words from the person on the other end of the 'phone have so far not been matched by deeds. The problem is, do you throw more good money at it by taking such a company to court for a small invoice? Very few small traders want the lost time and hassle of doing this and it is this reluctance that keeps bad payers off the hook for so long. In extreme cases, some will only pay when the County Court summons comes through the door, and don't forget that even winning your claim is no guarantee of payment.
Although the agreement you signed with them forbids you to have any contact with the original client (usually a property landlord) if, as in your case, you are not getting any response from this company, and clearly no payment either, you may want to consider sourcing the original client, if for no other reason than to advise them that you have not been paid. But be warned, by doing so, you could compromise any future claim for payment you may make. It depends if you feel you have nothing left to lose. Because your contract is with Alliance FM Ltd and not with the original client, there is no obligation for the latter to pay you, but if they value their own good name they may be persuaded not to use this company in the future or until your dispute is resolved. If it helps, my brother is taking Alliance FM Ltd to court on a matter of principle.
The best advice I can give is that if you are ever offered work by someone you don't know, always check them out first before agreeing to act for them. The Alliance FM Ltd this thread is about has only been trading for some 10 months and has, at the present time, no website that I can find. These two points alone should be enough to put any vigilant trader on enquiry. A credit check with one of the reputable credit ratings agencies is worth the small outlay, and if in doubt, insist on payment up front, and be prepared to walk away if this is refused.
I hope this helps. Good luck.