Discuss Appliances Direct in the Electricians Chat - Off Topic Chat area at ElectriciansForums.net
Are buy it direct and appliances direct the same company Murdoch?
Always pay by credit card and take up your concerns with the credit card company they should sort it out for you
Cheers for this, you have potentially saved me a headache I think from this and other reviews. Had bookmarked a few things on there but glad I saw this before ordering. Went for Co-op Electrical instead.So a brief summary, we ordered a new cooker 5 weeks ago for the house we are doing up and are about to move into. 3 days before the delivery date, Appliances Direct rang up to say the manufacturer, Rangemaster, had shipped the wrong kit and we would need to wait a further 4 to 5 weeks.
No apologies, no concerns about us not having a cooker for 3 to 4 weeks.
Each person I called wouldn't give me a surname or direct dial number
To call customer services you have to call an 0871 number (costly from a mobile) - however the sales number is on Say No to 0870.
So after 10 days of calling, still no apologies, never calling back when they promise, neither Appliances Direct, nor Rangemaster can "do anything"
What a shambles, and as for eating microwave meals for weeks - YUK!
so the cooker "might" be here for the 19th Dec!
You have been warned
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