- Reaction score
- 143
Hey all, just been scratching head while playing with Quickbooks at this hour ! and just thinking I haven't been charging a callout fee up to now and customers are a bit confused as they have said a few times now they have always been charged one before especially for night hours. Am I missing a trick here as everywhere I worked for companies charged quite a hefty fee. As was first year on my own I've only charged either on way to site or only on site time and been doing quite a few hours for free. Also does anyone reduce rate hourly for longer jobs as I haven't. I always kept it at a reasonable fee every job. Lastly if you quote / estimate a 4 way CU change etc.. and get there and while pulling out gear out find an extra full days work to get CU and associated wiring to standards and extra materials and the like do you inform client and get agreement that it's going to not be for the same cash as original quote as I end up losing out too much by feeling bad for them. Sorry it's a bit long winded.