K
KevinS
As you may have noticed from my previous post I had a problem with a scantronic I-on 16 panel.
i phoned technical and they agreed that it was the panel at fault
fortunatly I had my touchpoint number to hand (coopers version of a PIN number)
without this number you cannot get through to technical.
i think that is totally unfair that coopers are more than willing to take hard earned cash off anybody and everybody but will only give technical advice to those who they deem worthy of their advice.
should cooper not state that technical advice will not be given to joe bloggs before taking his money
also how are they allowed to get away with this,
i think this would be even more annoying if I had been joe bloggs and as in my case, the fault was down to coopers.
i phoned technical and they agreed that it was the panel at fault
fortunatly I had my touchpoint number to hand (coopers version of a PIN number)
without this number you cannot get through to technical.
i think that is totally unfair that coopers are more than willing to take hard earned cash off anybody and everybody but will only give technical advice to those who they deem worthy of their advice.
should cooper not state that technical advice will not be given to joe bloggs before taking his money
also how are they allowed to get away with this,
i think this would be even more annoying if I had been joe bloggs and as in my case, the fault was down to coopers.