L
lionthecatt
We are currently in dispute with a customer who has not paid for any EICR certificate's we have provided. The first batch(12) were forwarded with the invoice for the cert and remedial works required to gain a satisfactory certificate. The second batch was invoice only and no certificate. Their solicitor has requested the certificates before payment. They stated the industry norm is to provide the certificate before payment. The customer has already proved this is a bad idea. Please feel free to post your thoughts and feelings on this issue.