Quick update. Shower has been replaced. Electrician cut back the wire but the end is still a bit damaged as he said not enough slack. Offered to replace for another separate call out fee.
He also checked the shower RCD as I mentioned the small shock we've had when pressing the power button. The RCD tripped every time he tested it, even when it was just a small amount being put through it. He said it was over sensitive and seemed surprised it hadn't previously flipped when using the shower. He said this made it very unlikely that we were getting shocks from the shower as any leakage should have caused the breaker to trip.
It seems the switches on the fuse board have also been replaced with a different model to the board itself which apparently is less than ideal. He's recommended an EICR.
He also checked the shower RCD as I mentioned the small shock we've had when pressing the power button. The RCD tripped every time he tested it, even when it was just a small amount being put through it. He said it was over sensitive and seemed surprised it hadn't previously flipped when using the shower. He said this made it very unlikely that we were getting shocks from the shower as any leakage should have caused the breaker to trip.
It seems the switches on the fuse board have also been replaced with a different model to the board itself which apparently is less than ideal. He's recommended an EICR.