G
gap30
Recently picked up a contract doing bathroom installs, about 3 weeks ago did a bathroom install in a customers house - installed shower/lights in a new 2 way RCD db blah blah, anyways no main earth, using bond to water 6mm as earthing conductor - no bonding to gas, getting Ze of 43 ohms when carrying out eic for nic cert.
Told customer earthing conductor, and bonding to gas/water all need upgrading and it will cost £130.00 - all hell breaks loose, she starts accusing me of ripping her off and what not, calms her down and explains that I cannot issue cert etc
Carries out work, prints off cert and takes to house couple of days ago, she is still moaning - today I get a phone call from bathroom company saying she is taking legal advice on the matter. Ok so I have just emailed link to official NICEIC complaints form to bathroom company.
Should I be worried about this, i am half tempted to go back rip it out, rip up cert and give her money back and she can stick it where sun dont shine
Told customer earthing conductor, and bonding to gas/water all need upgrading and it will cost £130.00 - all hell breaks loose, she starts accusing me of ripping her off and what not, calms her down and explains that I cannot issue cert etc
Carries out work, prints off cert and takes to house couple of days ago, she is still moaning - today I get a phone call from bathroom company saying she is taking legal advice on the matter. Ok so I have just emailed link to official NICEIC complaints form to bathroom company.
Should I be worried about this, i am half tempted to go back rip it out, rip up cert and give her money back and she can stick it where sun dont shine