Good evening,
The wife decided we should have a row of Victorian style cast iron lamp posts up the side of our house.
As the dutiful husband I went off and did some searching and found a company selling fairly well reviewed products. Fast forward a few days and the item is delivered, a foundation poured and erected by a local landscaper.
At this point I get back after a few days away with work and find the cast iron lamp post is actually a cast iron base with a very light walled tube supporting a pressed tin light fitting.
My main concern with this is that only the base has an earthling boss and there is no continuity between the other metal components (which make up most of the product).
In addition to this the very poor quality of the manufacturing means the top of the moves by about 200mm in any direction even with quite modest force. The item is designed to be accessed by resting a ladder on the two arms at the top which obviously isn’t possible.
I contacted the manufacturer and requested CE certification etc for the product or some evidence it was safe to be used. They were unable to provide any paperwork to show it had undergone any sort of product testing.
They appear to be quite a big seller online, they are also refusing to acknowledge these concerns stating although it is sold as a lamp posts and delivered with a lamp holder fitted it is not electrical equipment as it doesn’t have a cable on it.
To me it appears to be an uncertified potentially unsafe product, am I missing something?
Has anyone had any success reporting things like this to reading standards or is it a complete waste of time?
The wife decided we should have a row of Victorian style cast iron lamp posts up the side of our house.
As the dutiful husband I went off and did some searching and found a company selling fairly well reviewed products. Fast forward a few days and the item is delivered, a foundation poured and erected by a local landscaper.
At this point I get back after a few days away with work and find the cast iron lamp post is actually a cast iron base with a very light walled tube supporting a pressed tin light fitting.
My main concern with this is that only the base has an earthling boss and there is no continuity between the other metal components (which make up most of the product).
In addition to this the very poor quality of the manufacturing means the top of the moves by about 200mm in any direction even with quite modest force. The item is designed to be accessed by resting a ladder on the two arms at the top which obviously isn’t possible.
I contacted the manufacturer and requested CE certification etc for the product or some evidence it was safe to be used. They were unable to provide any paperwork to show it had undergone any sort of product testing.
They appear to be quite a big seller online, they are also refusing to acknowledge these concerns stating although it is sold as a lamp posts and delivered with a lamp holder fitted it is not electrical equipment as it doesn’t have a cable on it.
To me it appears to be an uncertified potentially unsafe product, am I missing something?
Has anyone had any success reporting things like this to reading standards or is it a complete waste of time?