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Discuss Samil (inverter warranty) in the Solar PV Forum area at ElectrciansForums.co.uk.

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  1. saint
    Offline

    saint Regular EF Member

    Location:
    West Sussex
    It seems they no longer do business in the UK. What chances of an inverter replacement under warranty for a customer? no reply from the contact form to their website yet. anyone had any luck with this?
     
  2. saint
    Offline

    saint Regular EF Member

    Location:
    West Sussex
    Gone pop! warranty useless FYI
     
  3. solarsavings
    Offline

    solarsavings Electrician's Arms

    Location:
    Cambridgeshire
    I'm glad I never used them.
    I had two ABB's replaced under warranty last week. Their service has always been first class.
     
  4. saint
    Offline

    saint Regular EF Member

    Location:
    West Sussex
    The Power One (ABB) inverters have the highest failure rate of any we installed. Error code E031 anyone?? Followed by SMA. We installed lots of Samil inverters with only a couple of failures.
     
  5. Electro-tech
    Offline

    Electro-tech Regular EF Member

    Probably too late, but we had 3 out of 4 Samil inverters go faulty. The site owner of this business park found that both the installer & the manufacturer had gone bust. He had a quote from a PV company to take a look at a cost of £800-00 + vat for a site visit & 3hrs labour . Then if they could not get them working they would quote to rectify the problems. I am the site sparks & looked at length on the net as to the warranty in the end I eventually found by chance a email address that I wrote. To my amazement within a couple of hours a response.I sent photos of the events list of each inverter & the support guy in Italy told me that they needed repairing & quoted. We purchased 4 refurbished inverters & will send the original faulty 4 back for repairs then we will have 4 spare for the future.I can highly recommend this guy . For those who do not know. Email to [email protected] exellent help & fast Service.
     
  6. TJ Anderson
    Offline

    TJ Anderson Trusted Advisor

    Location:
    Derby
    Yeah...the Notorius EO31 on 3.0 and 3.6 OUTD units. Good warranty though and they pay for you to swap them out.
     
  7. TJ Anderson
    Offline

    TJ Anderson Trusted Advisor

    Location:
    Derby
    What kW were those Samil inverters?
     
  8. Electro-tech
    Offline

    Electro-tech Regular EF Member

    All Samil Power Solarlake 8500TL 2 off , a 12000TL & a 17000TL.
     
  9. TJ Anderson
    Offline

    TJ Anderson Trusted Advisor

    Location:
    Derby
    The only Samils I did were 4000TL on G83 installs. Still going as far as I know. Got to be 6-7 years old now.
     
  10. Electro-tech
    Offline

    Electro-tech Regular EF Member

    I think the location of the inverters on an external wall with the hot summer we experienced was too much. Only inverters over 10kw have built-in cooling fans.
     

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