Discuss Bad experience having isolator switch fitted by Scottish Power/Actavo in the UK Electrical Forum area at ElectriciansForums.net

I phoned eon yesterday and told them that I had an installation that needed urgent work and I needed the supply isolated prior to the 4th December, they said they couldn't do it until the new year but if the house owner called they may be able sort something out. I told them that if they didn't turn up prior to me attending I would pull the fuse to comply with the electricity at work regulations. My customer then called them and they said to him that if your electrician feels it necessary to pull the fuse then tell him to go ahead and do it!?:)
 
I saw Western Power fit an isolator - as you say he put on his bomb-proof suit and helmet to carry out the work...Consumer Unit wasn't even fitted so no load whatsoever... He wasn't a qualified electrician either!
The majority of dno staff are not 'qualified electricians', why would they be? Western Power want staff knowledgeable about the network, their responsibility ceases at the cutout.
They do a lot of work live, they are only putting on the safety equipment they are obliged to wear. Saves getting injured and/or sacked
 
I phoned eon yesterday and told them that I had an installation that needed urgent work and I needed the supply isolated prior to the 4th December, they said they couldn't do it until the new year but if the house owner called they may be able sort something out. I told them that if they didn't turn up prior to me attending I would pull the fuse to comply with the electricity at work regulations. My customer then called them and they said to him that if your electrician feels it necessary to pull the fuse then tell him to go ahead and do it!?:)
I fully agree with that their apparent waiting times are ridiculous I would be removing it if they couldn't make the appointment especially when it's 2 weeks away. How can they possibly spare one of their goons for 5 minutes to remove a fuse. Takes him longer to put on his protective professional fuse pulling gear
 

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