best complaints stroppiest customer

[bigbaddave]

Come on what's the best story, we have all had them customers who like to winge..

Couple of weeks ago council rewire.. Upstairs flat owner comes done and asks if we can keep the drilling till after 12 as he watching Jeremy Kyle

Or the customer who complains about chasing the wall to conceal the cable

 

[RyanCheetham]

Not so much a complaint as a funny story, couple weeks ago was doing a cu change and was at the point of changing meter tails (i swear i walked into the cupboard and the cutout fuse just jumped out of the carrier like i scared it) so obviously no power in the gaff. All of a sudden then 50summink year old female homeowner came running in yelling to stop somethings wrong there is still power in the house. Obviously i am concerned thinking maybe shes got power from a neighbour or something until she shows me her hallway phone all lit up and time flashing. She didnt realise being cordless that it had a battery in it and thought i was going to go bang

 

[bigbaddave]

What a caring considerate customer. Wish they were all like taht

 

[RyanCheetham]

Yeah she wasn't bad really

 

[trev]

Racecourse estate in Gateshead-
Tenant asks how long the power is going to be off because he wants to watch Jeremy Kyle
Another puts a claim in for damage to the "brand new" fridge freezer caused by a surge which was down to the new electricity I had installed.
Another says one of the lads can leave his tools over the weekend and pinches a load of them
Another screws half the lads on the site then tells me I'm next (politely declined the offer)
Another is in one day and not the next then complains that the rewire is taking longer than it should (wants compen)
Dunston
One guy is a hoarder, rooms packed floor to ceiling in rancid bin bags
Another isn't the full shilling and wants to help us, told he can't so he tidys everything up as we're working including all the gear we're using.
Another, when asked to keep out of the way during CU change spits the dummy out and demands we leave immediately.
Assorted cable and tool thefts while working. Smallholdings in several properties. Used needles left lying around, general filth etc etc.
Apart from all that it was a canny job

 

[dan86]

you must work in some Right sh!tholes..!

 

[trev]

you must work in some Right sh!tholes..!

The decent homes work was "entertaining" but it paid pretty well and it was money for old rope.

 

[bigbaddave]

Did you ever work in the rocket? And racecourse estate. I worked there once was changing few light fittings and these lads walk in the house with handwash bottles and two wheelchairs.. Only pinched them from bensham hospital

 

[trev]

I was on the rocket for a day mate I got put there because they had a lad off. I liked the sandwich shops in Dunston, Simply Deli was cracking bait, can't remember what the other one was called. Who was your gaffer on the rocket?

 

[bigbaddave]

I've never worked there myself butI've herd some canny stories from lads I served my time with. Sounded like interesting place to work.

 

[trev]

The whole of Gateshead is interesting mate.

 

[bigbaddave]

Ha ha, fair point. Where you from Trev?

 

[trev]

Sunny South Shields, you?

 

[Hawk81]

When I worked for the firm I served my time with I done a CU change and all went well then the next day the customer phoned to complain that i had not reset the clocks on their bedside clocks, microwave and oven. The boss just laughed when he took that call.

 

[Geordie Spark]

Racecourse estate in Gateshead-
Tenant asks how long the power is going to be off because he wants to watch Jeremy Kyle
Another puts a claim in for damage to the "brand new" fridge freezer caused by a surge which was down to the new electricity I had installed.
Another says one of the lads can leave his tools over the weekend and pinches a load of them
Another screws half the lads on the site then tells me I'm next (politely declined the offer)
Another is in one day and not the next then complains that the rewire is taking longer than it should (wants compen)
Dunston
One guy is a hoarder, rooms packed floor to ceiling in rancid bin bags
Another isn't the full shilling and wants to help us, told he can't so he tidys everything up as we're working including all the gear we're using.
Another, when asked to keep out of the way during CU change spits the dummy out and demands we leave immediately.
Assorted cable and tool thefts while working. Smallholdings in several properties. Used needles left lying around, general filth etc etc.
Apart from all that it was a canny job

Racecourse estate? ......... I knew it well.

I had the job of fitting Combi boilers and decommissioning the back boilers in some of them.

The houses themselves are ok - built to a decent standard etc. - the problem is some of the occupants of them.

 

[Geordie Spark]

I was on the rocket for a day mate I got put there because they had a lad off. I liked the sandwich shops in Dunston, Simply Deli was cracking bait, can't remember what the other one was called. Who was your gaffer on the rocket?

Aye, The Rocket's all gone now.

When that was being built, I worked nearby and every night after work, I stood at the bus stop on Ellison Road waiting for the bus home and watched it being built - all the way from the foundation (which was built above ground then sunk into the ground) to completion.

I never thought I'd see it being knocked down though, but I did.

 

[trev]

Racecourse estate- the problem is some of the occupants of them.

Credit where it's due though most of the older tenants were absolutely fantastic

 

[Geordie Spark]

The whole of Gateshead is interesting mate.

Watch it !!! :angry_smile:

 

[Geordie Spark]

Credit where it's due though most of the older tenants were absolutely fantastic

I agree. The trouble I had was with a stroppy young bint who wasn't happy because I isolated her gas fire because it was in a dangerous condition and somehow - in her eyes - it was all my fault !!!

 

[tanna]

Got moaned at the other night by a family friend who I'm doing their whole 6 bedroom house for dirt cheap ( occupied as well) for not getting the job done, the wife said she can't live like this no more because I have not second fixed the new kitchen exstention they have had built, told me she has not had any lights or power in her kitchen, well, the ceilings are not even plastered yet and the room is empty, kitchen is getting fitted till end if march, and she was having a go at me, unbelivable , oh and the kitchen people ****ed up their drawing which I told them a month ago that it did not measure up correct but they insisted it was correct and to first fix so they could plaster the walls, guess what?? All I'm saying is never working for family friends who have not got a clue in the building game again. The other classic was I told them prior to works that the chasing out was going to cause dust and they said no problem, after one day of chasing out they where both on the verge of a breakdown, even tho I hired a wall chaser and dust extractor out if my own money and told me there was to be no more chasing out done!!!!!!!

 

[Geordie Spark]

Got moaned at the other night by a family friend who I'm doing their whole 6 bedroom house for dirt cheap ( occupied as well) for not getting the job done, the wife said she can't live like this no more because I have not second fixed the new kitchen exstention they have had built, told me she has not had any lights or power in her kitchen, well, the ceilings are not even plastered yet and the room is empty, kitchen is getting fitted till end if march, and she was having a go at me, unbelivable , oh and the kitchen people ****ed up their drawing which I told them a month ago that it did not measure up correct but they insisted it was correct and to first fix so they could plaster the walls, guess what?? All I'm saying is never working for family friends who have not got a clue in the building game again. The other classic was I told them prior to works that the chasing out was going to cause dust and they said no problem, after one day of chasing out they where both on the verge of a breakdown, even tho I hired a wall chaser and dust extractor out if my own money and told me there was to be no more chasing out done!!!!!!!

And the moral of the story is, never, ever work for or employ friends or family !!!

 

[DaveyD]

And the moral of the story is, never, ever work for or employ friends or family !!!

Or work with a customer who "project manages" themselves but has no idea how to do that We've all done it.

 

[AndyOz]

One job that i think about was fitting a new doublesocket in the hall for a lady in her later years. House was really welldecorated so I took the trouble to chop out the back box really carefully.Positioned socket on the other side of the wall of an existing socket to cutinto the ring. Result was no patching up and looked like no one had beenworking.
Lady then told me that I had cone it wrong and needed torun wires and chisel out her walls, otherwise the socket would not work.
“What do you want to use this socket for” I asked.
“Hoover” she replied. I plugged the hoover in and itworked to her amazement. After reflecting on things she said “Batteries…..Youhave fitted batteries, haven’t you”
I tried to convince her that I did know what I was doingbut in the end I promised that I would replace the batteries when they were flat.
That was best part of 30 years ago and to my knowledgethe socket is still working.

 

[Geordie Spark]

Or work with a customer who "project manages" themselves but has no idea how to do that We've all done it.

Oh yes !!!! :death:

 

[jon small]

i was fitting a night storage heater in a housing association property, using a hammer drill to drill for fixings lady has a sh fit it and demands i fit a silencer to the drill as shes got a hangover, probably shouldn't have asked what her huge belly had to do with needing a silencer, sometimes mouth bypasses brain - if i could have got a silencer would have got the gun to go with it

 

[MarkieSparkie]

The Gaffer send me to do a board change (25 final circuits) at a large house in the stockbroker belt at Sandbanks. The client had insisted that it had to be done after lunch because the lady of house "Didn't do mornings!" I arrive at the agreed time of 1pm, greeted at the door by the lady of the house who's first words to me are "You must be finished by 4pm because my afternoon tea group can't miss Countdown." I told her the conundrum was a seven letter hyphenated word (4&3), starting and ending with F!

 

[bigbaddave]

Watch it !!! :angry_smile:

You from the Gateshead side of the water bud?

 

[ian.settle1]

Sunny South Shields, you?

Sand Dancer country :yes::yes::yes:

 

[bigbaddave]

Originally Low Fell but now Whickham

 

[trev]

Sand Dancer country :yes::yes::yes:

You obviously know it Ian

Originally Low Fell but now Whickham

Oooo get you going up in the world

 

[ian.settle1]

You obviously know it Ian

No I don't actually it was when I was at sea one off the other Leckys said to the Chief lecky that he was from geordie land and asked where about, the Chief Lecky said he was from South Shields to which the other lecky whon was from Benwell in Newcastle hit the roof calling him a sand dancer I decided it was a case off stage left and make a quick exit.

 

[Geordie Spark]

You from the Gateshead side of the water bud?

Oh aye !!!

 

[Essexboy7]

Amen to that!!!!!!!!!!!!!!!

 

[bigbaddave]

Oh aye !!!

Drink on Gateshead high street? Lol

 

[Geordie Spark]

Drink on Gateshead high street? Lol

Nah!! .......... I used to like the Aletaster in Low Fell, but haven't been for a long time.

Mostly in South Shields now.

 

[Ducksy]

Had a "deranged lady" council tenant pull a knife on me and stand in the way of the front door telling me I wasn't leaving unit till her electric shower was fixed (complaining no hot water) after a water pressure test turns out it was low pressure and not a fault which didn't go down well..... I phoned 999 and told her she'll do time for kidnap lol she soon opened the door and swore at me to leave. Don't mess with a woman and her shower..... :s

 

[markc123]

The amount of times when ive had power off in someones house and they've offered me a brew....i've said yes thinking maybe they'll have a gas kettle but knowing full well that the blondey will come running back to me confused...and they do!

Mark the kettles not working.............doh!

As for complaints just usual too loud, too early blah blah blah...One funny one does come to mind though...

Was working on a caravan site, one of the caravan owners (who i wasn't working for) came and asked me if he could borrow my shifter/adjustable...i'd literally lost it 2days ago, i said i don't have one...im using single spanners at the moment you can take them if you want and try them. Little did i know a full blown argument would start...

look just give me your shifter...
i honestly dont have one, use the singles...
im not gonna knick it can i just borrow it...
I DONT HAVE ONE...
dont shout at me i just want to borrow your shifter...
LOOK I DONT FING HAVE ONE...
YOUR A BLOODY FRIENDLY BLOKE...storms off and goes and reports me to the caravan sales office lol.

Felt like smacking him, completley braindead - didn't understand the meaning of i don't have one for some unknown reason. nob.

 

[sparky67]

Been there you wouldn't beleave some of the things I came across in council homes

 

[markc123]

Nah!! .......... I used to like the Aletaster in Low Fell, but haven't been for a long time.

Mostly in South Shields now.

Give over Geordie, your favoruite pub/bar is 'the yard' just over road from Jurys Inn.

 

[Geordie Spark]

Give over Geordie, your favoruite pub/bar is 'the yard' just over road from Jurys Inn.

Not me ..... but probably my bone idle never had a job in his life benefits scrounging bent as a nine bob note makes my skin crawl son. :32:

These days, the only pub I go to is whichever one Tidy Boiler takes me to.

 

[markc123]

...but don't worry, its my favourite aswell. :38:

 

[markc123]

No need for denial Geordie, you know we're both regulars in the yard...haha

Seriouslly though, bent as a bob note doesn't even begin to describe the absolute messes you get in that spot.

 

[Geordie Spark]

No need for denial Geordie, you know we're both regulars in the yard...haha

Seriouslly though, bent as a bob note doesn't even begin to describe the absolute messes you get in that spot.

I bow to your evidently superior knowledge on that subject !!

 

[markc123]

I know, Trev told me it was his local so went in and....oh my god.

 

[trev]

I know, Trev told me it was his local so went in and....oh my god.

Liar! You begged me to take you in there!

 

[Elmer BeFuddled]

Sounds like I haven't lived yet!!

 

[tidyboiler]

Liar! You begged me to take you in there!

Is that literally trev? :winkiss:

 

[tidyboiler]

And the moral of the story is, never, ever work for or employ friends or family !!!

Unless it's yer girlfriend!!! :001_icon16:

 

[trev]

Is that literally trev? :winkiss:

Yes literally but he's not my type

 

[Geordie Spark]

Unless it's yer girlfriend!!! :001_icon16:

Oh of course pet ..... goes without sayin' dunnit?

How's the nice rewire I did for ye ..... up in flames yet??

Still got the garage to do, but I'll need to ask the lads here about the earthing arrangements for it and should I use SWA and how deep should the trench be or can I just nail it along Brian's fence.