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Board changes, customers and EIC's

Discuss Board changes, customers and EIC's in the UK Electrical Forum area at ElectriciansForums.net

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Evening..I just wanted a bit of advice on the procedure to follow with regards to consumer unit changes, advice to customers and how to fill in an EIC. I have recently changed a consumer unit and I informed the customer beforehand that there may be faults on the system when the cables are checked. Low and behold when I checked the insulation resistance there was a cable down on a circuit. I have told the customer about it and told them I can investigate further, they then told me that they couldn't afford me doing remedial work and they would sort it out at a later date. How do I then fill out the EIC knowing there is a fault on the installation?
 
Hi DIY Dave. :smartass2:
Don't fret about some of the comments you've received on here, most are from old, washed up, stuck in the past, know it all's who's only pleasure in life is the mockery and slander of green shoots that threaten their arrogant views. [jest].
Look at this forum for guidance on the the things you thought you knew, or had never even thought about, but dont take anyone's word as gospel.
It's all there in black and white (clear as crystal :lol:) in the BGB and GN's.
Comment on some of the daft sh!te you read, wont be long before your hooked.
 
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