- Reaction score
- 512
Why do customers deliberately hold things from you when it will only make your job longer which then costs them more?
Been to a place where the lights keep tripping 4 times now. There is no obvious fault when I get there and test, the IR readings are generally around 70 mega ohm, obviously something is wrong but nothing that should be tripping, been fixed all 3 times up to Friday (been finding numerous visuals every time I look, nicked insulation, loose terminations), put it on a 10a mcb last time I went.
Went back Friday and finally found a dead short between live and neutral at the board, track down the offending link (in the kitchen under the bathroom), ask again, "has there been a flood?" (Asked the first time I went there and was told no, both by tenant and then landlord twice) "oh yeah" she replies "ages ago, there was water coming through that light as it goes, I didn't think that was important because it was years ago"
Why don't customers just tell you what you ask?
Been to a place where the lights keep tripping 4 times now. There is no obvious fault when I get there and test, the IR readings are generally around 70 mega ohm, obviously something is wrong but nothing that should be tripping, been fixed all 3 times up to Friday (been finding numerous visuals every time I look, nicked insulation, loose terminations), put it on a 10a mcb last time I went.
Went back Friday and finally found a dead short between live and neutral at the board, track down the offending link (in the kitchen under the bathroom), ask again, "has there been a flood?" (Asked the first time I went there and was told no, both by tenant and then landlord twice) "oh yeah" she replies "ages ago, there was water coming through that light as it goes, I didn't think that was important because it was years ago"
Why don't customers just tell you what you ask?
