UK Safety Management

[UNG]

Just wondering if any one has any knowledge or experince of this outfit they have contacted a friend of mine who has a hotel for his PAT testing. I spoke to them on my friends behalf and they don't sound very knowledgeable. Any info would be appreciated

 

[russty]

Yes they used to be called NATIONWIDE ELECTRICAL SAFETY LIMITED, from Leeds.
A link from another forum about their underhanded tatics in regards to cold-calling business's, maybe a reason why they changed their trading name!


Cold call about Pat testing - UK Business Forums









www.whites-electrical.co.uk

 

[soupaman]

I have had dealings with these people before - very underhanded methods - avoid them - go to someone local you can trust.
They were originally Nationwide Electrical Safety - went bust with debts of over £1million - then started up immediately as UK Safety Management with the same management - there are numerous complaints about them and the way they operate.

 

[UNG]

Got to agree the sales people promise the earth but on the ground they are useless

Due to the lack of replies at the time my mate went with them for PAT testing had to get them back to do the job properly as they only tested half the appliances on their first visit. I have subsequently found problems with some appliances that had minor faults that should have been found at the time of the testing, they also exclude so many items that they won't test for one reason or another

They certainly won't be doing it next year and I won't be recommending them

 

[russty]

Got to agree the sales people promise the earth but on the ground they are useless

Due to the lack of replies at the time my mate went with them for PAT testing had to get them back to do the job properly as they only tested half the appliances on their first visit. I have subsequently found problems with some appliances that had minor faults that should have been found at the time of the testing, they also exclude so many items that they won't test for one reason or another

They certainly won't be doing it next year and I won't be recommending them

So you hardly bothered to take the time out to read the link i put up about them then??

 

[UNG]

So you hardly bothered to take the time out to read the link i put up about them then??

I checked this thread a number of days after posting due to getting no notifications and your reply wasn't there so it would have been difficult to read it

 

[russty]

My post is second on here from September and if you can see there is a link to another site with a 5 page story about this company. If you missed that you have managed to miss helping your friend!!

 

[UK Safety]

Please let us start by apologising for the late response to some questions raised about PAT Testing and UK Safety Management.

UK Safety Management are a large PAT Testing organization in the UK employing 95 local PAT Testing Engineers around the country to service UK Safety Managements many clients.

We employ over 200 members of staff at our Head Office in Leeds and in our call centre in Hull. This is then added to with the fully qualified PAT Testing engineers, all of whom are your 'Local Portable Appliance Testing Engineers' whom get mentioned in various threads criticizing UK Safety. UK Safety Management now service over 51,000 satisfied and repeat customers. These are all managed centrally and co-ordinated from our head office.

We have adopted an active tele-sales approach to PAT Testing which has proven very successful, as many people simply forget the need to PAT Test for the protection of the business owner, the employee and the consumer.

We can assure everyone who has commented on this post, including other PAT Testing companies that all calls are recorded for quality and training purposes and are monitored fully by our quality control department to ensure nothing is miss sold, or miss leading and to ensure the client gets the service they expect.

We would be more than happy to investigate the above claim, please get in touch with us so that your issues can be raised and resolved.



Many Thanks

The UK Safety Management Team.

 

[UNG]

Why do these companies insist on using premium rate numbers which cost to call when most people are using bundled inclusive call minutes where 08****** numbers are excluded

 

[UK Safety]

We are a Nationwide company operating throughout the UK and N.I, so by use of a 0844 number we afford all our clients local rate calls and don't limit our reach by use of a local number. If we provide a free 0800 number people will still be charged for calling us on a mobile. Please use 01132 8231390 if you prefer for further information.

The UK Safety Management Team