Your method of handling non paying customers?

Discuss Your method of handling non paying customers? in the Business Related area at ElectriciansForums.net

S

samillingworth

I've always been partial to a bit of advice in this area across all trades, how do YOU sort out non paying customers?
Say the work went well and as planned, as agreed before work starts but the customer decides this wasnt what he wanted for his m oney and refused to pay up, whats your methods first?

What about 'warranty jobs' how does everyone feel about that? Obviously its a very fine balance operating here between money and reputation - ultimately.

and then finally what about straight up non paying customers simply because they just don't want to pay? I'm guessing most people have had experience with these.
 
ask politely for payment, then , if refused, start breaking things. first a vase, then legs.
 
hope you shere with the rotty. hobnobs instead of bonios.
 
come on. i letr you get away with payed instead of paid, but chiwawa for chihuahua, that's taking the ( dog ) pi$$
 
I have an 8 stone Rhodesian ridgeback cross ( see avatar) he weighs more than most snotty faced MD'S if you want to borrow him it will cost you 100.00 per day and you have to feed him.
 
how does the proper business end of debt collectors work? you sell the debt for a percentage of money owed? Never been down this line personally at all..
 
don't really have many issues with non payment tbh. on the odd occasion, a stern letter along the lines of if non payment, debt collectors will be contacted does the trick.
 
I say Hang on I am gonna get my mate Bill, then I go and get my mate Bill out the van a 2 lb Lump hammer , then I tell them I can not be held responsible for what my mate Bill is gonna do next ,,,,,,works most off the time,,,
 
dan86 said:
don't really have many issues with non payment tbh. on the odd occasion, a stern letter along the lines of if non payment, debt collectors will be contacted does the trick.
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I take it that for the benefit of the non-Jocks among us you translated that from its original " Och! aahl be seein ye Jimyee. Thistles up yer kilt, porridge in yer sporran, treacle in yer bagpipes an' a caber up yer jacksie'!!"
 
erm, nae quite Geordie! I'm English remember, so probably couldn't speak that level of Scottish to be fair. maybe I just have honest customers. very rarely get non payment. I have the odd, as I'm sure we all do, that always push the time limit to the max, and occasionally stretch it a few more days, but I know who they are and I know I will always get it. never had to get 'heavy' with anybody for non payment.
 
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dan86 said:
erm, nae quite Geordie! I'm English remember, so probably could speak that level of Scottish to be fair. maybe I just have honest customers. very rarely get non payment. I have the odd, as I'm sure we all do, that always push the time limit to the max, and occasionally stretch it a few more days, but I know who they are and I know I will always get it. never had to get 'heavy' with anybody for non payment.
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My apologies to you my Friend.

That was a classic example of assumption being the mother of cock up.

I have no issues with Jocks BTW in fact I like them - they are similar to Geordies and thankfully nothing like bloody Scousers or Cockneys.

The paramedics came to visit me the other morning - two meat wagons and four paramedics - how's that for overkill? Anyway, one of them was a very pretty young Scots lassie who had a very nice pair of personalities that I enjoyed chatting to.
 
haha. I'm a sucker for Irish lassies when they talk.probably the reason I like my dentist so much... she's also f***ing hot! Hmm, mebbe That's the reason :/
as for the 2 meat wagons at your house, maybe they just know what you're like..?! and four paramedics does sound a tad overkill if I'm honest.
 
dan86 said:
haha. I'm a sucker for Irish lassies when they talk.probably the reason I like my dentist so much... she's also f***ing hot! Hmm, mebbe That's the reason :/
as for the 2 meat wagons at your house, maybe they just know what you're like..?! and four paramedics does sound a tad overkill if I'm honest.
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Yes, if I'm honest I like an Irish accent on a ls as well - as long as it's not a Belfast accent.

Coincidentally, a couple of years ago I was a patient of a lady Irish dentist, but she moved somewhere else ..... I'm now wondering if yours is the same one!
 
Geordie Spark said:
My apologies to you my Friend.

That was a classic example of assumption being the mother of cock up.

I have no issues with Jocks BTW in fact I like them - they are similar to Geordies and thankfully nothing like bloody Scousers or Cockneys.

The paramedics came to visit me the other morning - two meat wagons and four paramedics - how's that for overkill? Anyway, one of them was a very pretty young Scots lassie who had a very nice pair of personalities that I enjoyed chatting to.
Click to expand...


i take a fence at being compared to cockneyts. better yet i'll take a gate. it's easier to nick. :toilet:
 
Geordie Spark said:
My apologies to you my Friend.

That was a classic example of assumption being the mother of cock up.

I have no issues with Jocks BTW in fact I like them - they are similar to Geordies and thankfully nothing like bloody Scousers or Cockneys.

The paramedics came to visit me the other morning - two meat wagons and four paramedics - how's that for overkill? Anyway, one of them was a very pretty young Scots lassie who had a very nice pair of personalities that I enjoyed chatting to.
Click to expand...


Scots similar to Geordies?............... nah........... they are nice people!! Well the drop-dead handsome pharmacist who trained me how to decipher prescriptions was a sight to behold..........!!! ................ just remind me, why did I leave? :94:
 
careful, geordie. or he might twig tat it was us northeners that sent the luftwaffe in 1940, not goring.
 
telectrix said:
careful, geordie. or he might twig tat it was us northeners that sent the luftwaffe in 1940, not goring.
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I thought it was them down there that sent them to try to bomb me Granny's air raid shelter.

She had it stuffed with coal & jerry cans of petrol.

She was a canny businesswoman ye knaa ...... A scouser by birth though.

When the war ended she was heartbroken cos as well as all the coal & petrol in the air raid shelter she had a dining and bedroom stuffed full of clothing, bedding, lingerie (that's knickers to you) and all kinds of things. She was the main supplier of all this sort of stuff for most of Geordieland and had a car (rare in those days) which my mother drove as her chauffeur. (Granny always sat in the back seat) to make deliveries to customers and then back to collect the moolah from them.

One day, they ran out of petrol somewhere near Byker and never lived it down .. an air raid shelter AND double garage stuffed with the stuff and they had none in the car!!!
 
tidyboiler said:
I had a friend called Dave who was a Cockney. He was very humorous and very good company ................ nothing wrong with Southern boys at all! The women are a bit tricky though. ;)
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ALL women whatever their breed are tricky!!!

(Pikeys excepted of course - they are like gorgeous womens' bodies with a blokes brain inside)
 
Back on topic.
If I think it's easy I'll ring them and tell them I'm taking recovery action. Sometimes that works, if it doesn't I make one phone call and as if by magic the money turns up.
Mates are great :)
 
trev said:
Back on topic.
If I think it's easy I'll ring them and tell them I'm taking recovery action. Sometimes that works, if it doesn't I make one phone call and as if by magic the money turns up.
Mates are great :)
Click to expand...

couldn't you just go round yourself and start waving your walking stick around old man? :p
 
Well I could but I find that method is really effective. Fannying about cost Mr Li more than it would have if he'd just paid up in the first place.
PS, I'm not that auld:)
 

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