Alarm is Tripping New Consumer Unit

[kncowans]

Hello

Well, the Company that installed the Consumer Unit came Yesterday to Diagnose the issue.

It turned out that there was a Continuity between L & N on the Cable from the RCBO to the Fused Spur for the Alarm Panel.

They came back Today and replaced the Cable and I am glad to say that the Alarm Panel is working again.

Thanks

Kevin

 

[DPG]

Hello

Well, the Company that installed the Consumer Unit came Yesterday to Diagnose the issue.

It turned out that there was a Continuity between L & N on the Cable from the RCBO to the Fused Spur for the Alarm Panel.

They came back Today and replaced the Cable and I am glad to say that the Alarm Panel is working again.

Thanks

Kevin

Thanks for letting us know. Was there visible damage to it?

 

[kncowans]

Hello

Surprisingly, there was no damage visible to the Cable.

Kevin

 

[brianmoooore]

if the Wires in the Fused Spur for the Alarm Panel are removed then the RCBO will turn on fine.

As soon as the Alarm Panel is connected again, the RCBO Trips.

The connection from the Consumer Unit to the Spur has been Tested and it is fine.

That explanation is not consistent with the above!

 

[kncowans]

Hello

True and I have no explanation for it.

Just to complicate things there are three people involved, the original Electrician that installed the Consumer Unit, the Alarm Company and the Electrician who came Yesterday and Today.

Each did Tests.

At least everything is now sorted.

Kevin

 

[brianmoooore]

So it was a different electrician who did the repair from the one that fitted the CU?
That destroys my theory that the electrician discovered the stupid mistake he had made, and rather than repair it for free, makes up a cock and bull story so that the work is chargeable. Far from an unknown scenario.

 

[kncowans]

Hello

Well, surprisingly, I was not Charged for the replacing of the Cable.

Kevin

 

[brianmoooore]

We're a bunch of cynics on here, based on many years of experience of what we've come across and seen, so tend to see the glass half empty.
Looks like you may have found a honest and ethical electrical contracting company.

 

[kncowans]

Hello

It seems so.

It is nice to know there are still honest People around.

Kevin