Any Virgin Media, Field Techs out there?

[jones750]

Hi all, I have applied for a field tech role with VM and just have a few questions to ask. I have got through to the assessment day btw, this is next tues and will find out with a week on from there if i am successful or not.

The questions i have are:

Is the salary monthly or weekly?
any work in hand? i.e week in hand for pay.

and just generally how is it working as a field tech for virgin media?

Thank you.

 

[Floody]

I've applied for the same to see me through college, I used to work for them as a Techie in the call centre so I'm hoping I get through.

So an assessment day is the next stage is it? I heard there's a 3 week training camp in B'mingham?

 

[jones750]

Yeah i believe so mate, they said they pay for travel and what not so im not too fussed about it. I have worked away plenty of times so i no what to expect. I have the assessment day tomorrow. This field tech isnt a call centre job its going round to houses. Virgin make it hard to find out whats going on, they seem to always change how they do the assessment day, assuming to keep you on your toes. Just have to go in there and do my best.

 

[Guest111]

I was a senior tech at vm never again! they run you ragged,the training is crap and you dont get proper test gear, an essential tool for fault finding on telecoms is the SA9083 meter, they showed them in training but didn't give us one.one day they asked me how come I could fix the faults that others couldn't so I told them A) I have all my own test gear B) I was trained properly at BT the lads were leaving in droves at one point,it used to be price work and you could earn good coin,then they just paid you a flat rate and ran you all over.Plus they wanted you at your first job for 8 am but you couldnt pick up your jobs till after 8 and they have done away with the seperate number for techs to get their jobs so you have to ring on the ordinary number with joe public.

 

[Floody]

I imagine it has many downfalls, but got to take anything If it comes up at the moment.

im still waiting to hear back From them, my application still says 'submitted' on their site. Is that where you applied Jones? With the online test etc.

 

[jones750]

Yes it said submitted, I think it was a couple days before i got an email of confirmation that i had got through. I was told by VM that they get back to you whether you are successful or not so you should hear something.Im not that botherd at the moment about work, if its a hard job, its a hard job. better than nothing. How long ago was this whilst you worked there Phil? Ive heard alot about they give you way too much work, but heard other people say that has changed. Hope so anyways, Its more money than what i was on plus the company van so all good from that perspective.

 

[Floody]

How did assessment day go?

 

[Stuuk1]

I know nothing about virgin media field works apart from that their exchanges are abysmal.

They are the worst exchanges I have ever been in, most of them converted old warehouses with a building within a building.

All cabling cabled under floor with so many cables piled on top of each other that the countless amount of air con blowing under the floors do nothing leading to equipment overheating.

Then there are their budget issues. Everything they do is half a job. They get halfway through a project then pull the plug! I'm not even joking!

 

[rmc86uk]

When I was out of work I applied for a field engineer job with them. I got through to the telephone interview stage and lets just say there not bothered about if you can use a drill and hand tools! I was asked pointless customer service questions and how I would overcome barriers! I didn't get the job but I know some right numpties who work for them so sums them up basically!

 

[Stuuk1]

I can imagine that working for these big organisations is just a pain in the arse.

It'll be a case of you are a number not a person and your manager will have ridiculous targets to meet and you will feel the brunt of it!

Although, Virgin Media just got bought out by some American billionaire so perhaps things may change, but he is a billionaire for a reason!

However, work is work and if it pays the bills then it's better than nothing and you will at least learn another side to the trade. Good luck with your interview and hope you get the job you want