Looks like another one bites the dust

[Geordie Spark]

This time last year, or close to it, I was sitting on my well padded rear wondering where it all went wrong.

Right now I'm wondering what it was that caused the work avalanche.

I still have all the customers I had when I started out plus all the customers I've picked up along the way.

My van is rough but it turns up on time, the job gets done well, neatly and cleanly.

As others have already said spend your time and effort building up your own customer base.

Word of mouth is king.

There will always be someone who can do the job cheaper, so let them.

I'm not the cheapest, the best or the most expensive but I just plod away making sure I keep every customer as happy as I can.

If a customer wants you to sit down and have a cup of tea with them... do it.

If they want you to get in and out fast... do it.

If they want you to ask permission for every slight deviation.. ask.

TBF the only customers I have lost are the ones I don't want.

VERY well said!!

I would agree with all of that - especially the flashy van bit.