OP
dan86
Problem is garrison locks to not do returns or refunds.
utter tosh. everybody does, it's the law.
Discuss New van slam lock !! in the Electrical Tools and Products area at ElectriciansForums.net
Problem is garrison locks to not do returns or refunds.
Reply
Hi,
The forum states comments of a liable nature.
The customers concerned have been given fair chance in accordance with our terms and conditions to send the faulty items back.
1 Lock has been drilled out and will require replacing, not our fault if he drills it. and the other I have stated we can repair/replace if he sends it back.
Not a lot we can do if customers want to take keyboard to a forum.
We sell, literally thousands of locks annually and as a MLA approved company we have a strict policy in place for customer satisfaction.
We have had nothing in writing to say we are at fault.
I therefore see the case closed.
If a customer wants to chat to TS they have every right to do so.
Sent from Richards iPhone
Garrison Account
So would garrison not send you out a new pair, then you change them over that day, send back the old ones and they credit you when they receive them and they see that they're faulty?
No I asked them that but not willing to do it. Want me to remove rusting one and send back so he could look at it before sending me one out. Total d/ck.
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