Reply
Hi,
The forum states comments of a liable nature.
The customers concerned have been given fair chance in accordance with our terms and conditions to send the faulty items back.
1 Lock has been drilled out and will require replacing, not our fault if he drills it. and the other I have stated we can repair/replace if he sends it back.
Not a lot we can do if customers want to take keyboard to a forum.
We sell, literally thousands of locks annually and as a MLA approved company we have a strict policy in place for customer satisfaction.
We have had nothing in writing to say we are at fault.
I therefore see the case closed.
If a customer wants to chat to TS they have every right to do so.
Sent from Richards iPhone
Garrison Account
Hi,
The forum states comments of a liable nature.
The customers concerned have been given fair chance in accordance with our terms and conditions to send the faulty items back.
1 Lock has been drilled out and will require replacing, not our fault if he drills it. and the other I have stated we can repair/replace if he sends it back.
Not a lot we can do if customers want to take keyboard to a forum.
We sell, literally thousands of locks annually and as a MLA approved company we have a strict policy in place for customer satisfaction.
We have had nothing in writing to say we are at fault.
I therefore see the case closed.
If a customer wants to chat to TS they have every right to do so.
Sent from Richards iPhone
Garrison Account