Unfortunately there appears to be a number of errors made by all the parties involved in this, given that the invoice and quote appear to have been received by post or delivered by hand what was contained in that documentation that prompted your wife to so quickly agree to the work being done without consulting you.I've had an EICR done on a property via a letting company I use, (they didn't inform us this was taking place), next thing an invoice comes through the door for £180 for a full EICR, and an estimate on the back for £708, for replacement of consumer unit and fault finding for inadequate earthing. Before I realised, my wife was off like a shot and agreed to all the work. I know the consumer unit was fine, fitted by Norweb, so not 18th edition, but perfectly safe. all the light fittings were plastic. I wanted the EICR report for the observations, but the company will only supply the Domestic Electrical Installation Certificate, saying that the installation is less than 100A, so that is all that is necessary. The letting company shrugged their shoulders and said "we don't know electrics, but he's a nice a guy, and he's done lots of these".
I feel we're being taken for a ride, am I correct?
You say that the existing CU that was fitted by Norweb was fine on what do you base your comment the consumer unit is probably a minimum of 25 years old given the Norweb branding so that would put it in 16th edition territory if it is beyond 30 years old then you are back in 15th edition when the PRS only mentions compliance with the 18th edition
What other work was deemed necessary as part of this "EICR"
With regard to the letting agents shrugging of shoulders and the "we don't know electrics, but he's a nice a guy, and he's done lots of these" this seems to be a bit of a get out and questions need to be asked
What due diligence the letting has done regarding vetting this "nice guy's" qualifications and experience,
As to whether the EICR does it actually exist and if it doesn't on what is the quote based for the work that has been done,
Does any certification exist for the work that has been done
The synic in me wonders how much of the £708 found it's way into the letting agents pocket as this could be a nice little earner