Lost EICR Periodic Inspection

[punkin]

Was this a hard copy report or electronic or both? What scheme are they with, i.e. NICEIC Napit etc?

I cannot fully say, the guy who handled everything past away 6 months ago. But apparently he's lost the electronic copy and tried to get another but was struggling with them, and now they are telling us about the server crash etc.
The NICEIC website says they are approved Contractor, Domestic Installer and PAT tester.

From what it looks, we have to pay for another inspection?

 

[James]

A search through your own email server backups might be worth the effort.

 

[Vortigern]

I ask about the CPS they are with because sometimes they hold a copy of certificates and it may be worth getting in touch with them to see if they hold a copy. I find it hard to beleive a company big enough to have a server does not have cloud back up! I am a sole trader and I have cloud back up, as well as copies sent through email and for larger installations I write separately to CD a copy. Anyhow it is what it is. It does say on the certificate the it is an important document and to keep it safe, not much use I know I feel for your predicament.

 

[punkin]

A search through your own email server backups might be worth the effort.

Yeah, sounds like one of the best options we could do, cheers

 

[richy3333]

NICEIC AP scheme requires you to keep records for 6? years or there abouts.

 

[punkin]

I ask about the CPS they are with because sometimes they hold a copy of certificates and it may be worth getting in touch with them to see if they hold a copy. I find it hard to beleive a company big enough to have a server does not have cloud back up! I am a sole trader and I have cloud back up, as well as copies sent through email and for larger installations I write separately to CD a copy. Anyhow it is what it is. It does say on the certificate the it is an important document and to keep it safe, not much use I know I feel for your predicament.

I might try that but I won't get my hopes up, if they don't do backups then I cannot imagine they would send there copies as well or they would have asked for us, cheers.

 

[Intoelectrics]

Yeah, sounds like one of the best options we could do, cheers

Unfortunately if you can't retrieve it then its going to be a new one done. It's a learning curve at least!

Plenty of times in the past I have mislaid important stuff only to later find myself wishing I had save copies elsewhere. I now save to cloud, on my PC hard drive, on a portable hard drive, sometimes print, and archive any email correspondence with file attachments. All a bit belt and braces, but very reassuring!

good luck!

 

[Vortigern]

I might try that

Absolutely do! Many Sparks/Co. use the NICEIC software and the certs are automatically saved with them.

 

[IAmSparkytus!]

Absolutely do! Many Sparks/Co. use the NICEIC software and the certs are automatically saved with them.

not too long ago I was in a situation where my computer was completely wiped and therefore so were the test cert backups and program for NICEIC software.

Was told by them there was nothing they could do and I’d have to start over.

I’ve since had a few customers on the phone who have lost the test certs sent to them and as a good will gesture we have revisited site and tested the installation again for free.

 

[baldelectrician]

I use Tysoft Easycert and I have online backups (on Tysoft Server), local backup on my PC as well as cloud back up on Dropbox and One Drive.
I also email my certs and have copies in my email account sent items