9.5kw shower

[platty1005]

Did he have a witness to the advice from CEF shop assistant If yes take it back demand a refund
They are a big company and can afford a young lad to have made a mistake
No witness take it back and ask for it to be exchanged for 10mm at same price no extra charge to him
any hassle tell em you will report em to trading standards

 

[Rockingit]

Is it my imagination or does every CEF counter sales person seem to be on some graduate scheme and have very soft hands and a nice tie?

 

[GLENNSPARK]

Did he have a witness to the advice from CEF shop assistant If yes take it back demand a refund
They are a big company and can afford a young lad to have made a mistake
No witness take it back and ask for it to be exchanged for 10mm at same price no extra charge to him
any hassle tell em you will report em to trading standards

Report em for what Platty mate?...Alls he done is sell him some cable and even if its the wrong size a bit of research first on the PC and in here of course would have told him the correct size to get........wonderful thing though...hindsight int it............

 

[GLENNSPARK]

Is it my imagination or does every CEF counter sales person seem to be on some graduate scheme and have very soft hands and a nice tie?

"for hands that do dishes".......:crazy:

 

[platty1005]

Staff are there to sell what the customer asks for if he says you need this then he is way over his payscale. I bet the branch manager would not be happy if all his staff give poor design advice over the counter
That is why CEF has a number of specialist departments to give advice they can back up all he needed do was make a call
PS was the Lad 17th edition qualified
PPS worked for CEF a while ago
PPPS oh how the ignorant are punished

 

[BD10NER]

I musat eat my words gents, and apologise for jumping the gun, nephew didn't buy the cable (thank god) he was given a quote
and a reciept of quote..lol, deffoe say 12 m of 16mm and a wall switch = £65...he's finally got in touch with a pro who is
coming to look at job.

Thanks for offer Glennspark

 

[GLENNSPARK]

I musat eat my words gents, and apologise for jumping the gun, nephew didn't buy the cable (thank god) he was given a quote
and a reciept of quote..lol, deffoe say 12 m of 16mm and a wall switch = £65...he's finally got in touch with a pro who is
coming to look at job.

Thanks for offer Glennspark

No probs mate....you`v definately made the right choice...getting someone in to sort it for you.....