Anyone done work for LOM Maintenance?

[kevben]

I did a call out job recently for 24 Hour Express Services Ltd.
Address & telephone number are very, very similar SS0 9HW; 01702 350505; - Must be the same company!

I charged £65 for the call out and was paid via bank transfer about 1 week after invoice, which was great, No Complaints!

However, it was only when i got home, i realized that this was one of those companies, totally ripping off customers & tradesmen (been done before with similar company) & ****ed off that i had provided them with such a prompt, fantastic service (making them look good & making them a small fortune!).

My advice would be (as previously mentioned): ask for clients telephone number 1st before accepting job (need directions, timescales etc.) & ask for immediate 'minimum' payment upfront - which is exactly how they charge their clients!
If they say NO - just tell them NO!
SIMPLE!!

Hope this helps everyone!

Cheers Kev

Happy New Year

 

[flowerpower2016]

I am a glazier based in Scotland, and i too have had the run around from this shower of conmen and women,Known as ERG Emergency Response Group, I racked up a total of 6 jobs for them and it took me 14 months to finally get paid, not after phoning almost everyday, and eventually sending a recorded delivery letter to Zara Sexton (costing £7.95).

Not only that I was always prompt for them, great rap-our with the customers and done a great Job, but on speaking to one of the customers, she said to me ""I think i`ve rushed into this, didn`t realise the price fully, but have already paid them" job was to replace a double glazed unit in door with a new cat flap, i quoted them £180 all in. THEY CHARGED HER £420. Not bad for doing nothing except answer a phone.

6 months had passed since i got my money, Then i got a call from them again to look at another job, I said right away, i`ll do the job, but I want paid straight after i do it, they said they couldn't get this authorized in time, but said look ill personally make sure you get paid this time.,,,"" Yeah ok like i`ve not heard them false promises before.

So I went to the boys house having agreed £35 an hour labour charge previous.....I broke their golden rule and asked him how much they where charging him....(wait for it......an unbelievable £150 ph +VAT. so i said phone them and ask them where the hell am i?? he hasn`t turned up yet??, i then said I would do the job for £100 all in, Guy was delighted and has a large portfolio of properties he rents out, and would love ME to do the work at them.

The guy got his refund from them, but had he said i was there, but no longer wanted to use them, he`d have to pay them £45 + VAT cancelation fee.

When I got to the van I had TWELVE MISSED calls from them, I answered the 13th call, and it was the bitch who phoned me previously to book job on, I said I chose not to go to the job because you dont bother to pay me once i do the job, lol was so funny as she was so frantic on the phone saying "" I have the customer on the other ling VERY angry having wasted his day demanding a refund"" I laughed and said thats your problem not mines.

KARMA is very rewarding.

PLEASE AVOID THIS SHOWER. For all decent boys trying to make a living this shower spoil it, and not just that ripp customers off with exaggerated prices, BUT remember its your business who turns up to do the work, so may tarnish your name as a ripp off merchant.

 

[flowerpower2016]

Advice needed re possible action against LOM Maintanence - Consumer Forum

 

[flowerpower2016]

check this out too...keep changing name

LOM Maintenance

 

[telectrix]

i did 4 call'outs for ERG in early december last year. invoiced them on 12/12/15.last week after repeated emails and re-presenting the invoices, they have finally paid 1 of them. STAY CLEAR

 

[Wonderwall]

I've had calls up here in Scotland from LOM and other variations. I did eventually get paid but just because they realised I wasn't going away.
now I just say money up front , they refuse and when I point out that they get paid upfront they just give up.
bunch of charlatans , preying on the weak.

 

[Sparky100]

I made the mistake of taking on work for Emergency Response Group. I have not been paid for two months. It may only be £65 but they rely on tradesmen giving it up as a lost cause. I've reported them to Trading Standards and will be pursuing them relentlessly. Do not take on any work from them!

 

[telectrix]

update. invoiced them on 12/12/15.due 12/01/16. after several emails and phone calls, finally got paid today, after debt collectors called in and i gave their rep some stick when they had the cheek to ask me to do some more call-outs. . only 2 and a half months late.

 

[Marvo]

Thanks for the update Tel, I had fingers crossed for you and I'm glad you got your money eventually. Thankfully it was a relatively small amount but the problem with late payments like that is that what little profit you would have made is eroded to nothing after 2 1/2 months.

 

[Andy78]

I'm reliably informed a similar type of company to steer clear of is NPE MAINTENANCE
Same business model even down to the (not customer details) business details/model Baldy has posted

I'm having similar problems with NPE and the experience is very similar to that I had with ERG. Similarities include:

• Ignored payment with no communication

• Ignored communication

• Denied any knowledge of the invoice when contact made, had to resend invoice

• Accounts dept apparently unable to issue payment without director's authority, director on holiday of course.
• Different addresses on google map listing, company website, and companies house records.

If these companies are not linked I would be very surprised.

 

[LondonLad]

Hello and sorry to post on an old thread, I found this via google and my boss has done jobs for Emergency Response Group, I wonder if others got paid??
did Emergency Response Group clean up their act?

should I tell my boss the colourful background to Emergency Response Group as I'm sure he would prefer to know.

from previous posts I thought Dom littlewood would be presenting show about LOM, anyway hope you all got paid by ERG

 

[Andy78]

Hello and sorry to post on an old thread, I found this via google and my boss has done jobs for Emergency Response Group, I wonder if others got paid??
did Emergency Response Group clean up their act?

should I tell my boss the colourful background to Emergency Response Group as I'm sure he would prefer to know.

from previous posts I thought Dom littlewood would be presenting show about LOM, anyway hope you all got paid by ERG

I did get paid after a huge run around, constant fob offs, being lied to, and finally threatening them with legal action.
Avoid at all costs !

 

[Marvo]

It sounds like many people that posted on here got paid eventually but only after a fight. It looks like they may be playing a numbers game where they will pay if it looks like the guy isn't going to let it go or if it looks like inevitable legal action but contractors who don't have the time, energy or money to go through the long drawn out process of chasing them likely won't get their money.

I'm with Andy, avoid at all costs.

 

[LondonLad]

Hi I have told my boss, he was under impression they were slow to pay as he says they have paid before.Don't think he was too impressed though.Thanks for thread, if my boss keeps on with jobs for ERG then his look out- mind he has been known to appear on doorsteps if given the run around, so maybe he isn't too worried.Personally I would get paid and run for hills

 

[Marvo]

Who Knows? If he's aware they're slow payers maybe he's loaded his price accordingly to compensate in which case the customer will be paying way over the odds for the work they're having done.

 

[telectrix]

trhe customers already pay way over the odds. that's how these parasites make their money. like £150 for a call-out. if they then don't pay the subbie his £50, then it's a bonus.

 

[RWJ]

Just a warning of yet another one of these companies. PENTLAND PROPERTY SERVICES just like ERG they go deaf when you send an invoice, currently going via court system to get money owed!

 

[Rpa07]

Thanks for the warning - this is probably the best way to highlight so these companies won't get away with it or pull the stunt in the first place. Hope it's a positive result for you.

 

[Andy78]

I just refuse to deal with any out of town maintenance company now. One called me last year, one I had not had previous dealings with. I told them my terms were payment in advance of work. They hung up, how professional.

 

[RWJ]

Unfortunately Pentland Property Services UK LTD are registered in Scotland so taking them to court is not viable / cost effective so another scroat gets away with ripping honest tradesmen off..

Beware if you get called to a Carpetright store!!!!

 

[RWJ]

Have you noticed the ads on this site for ERG. "Local Electricians in ***YOUR LOCATION***"
Appears the robbing scroats are still in business then

 

[Andy78]

Have you noticed the ads on this site for ERG. "Local Electricians in ***YOUR LOCATION***"
Appears the robbing scroats are still in business then

View attachment 40364

Yes, this forum has been taking advertising money from these scumbags for some time now.

 

[Martin Willmott]

Hi Guys,

Had a call from LOM Maintenance, in Southend, they do call out work accross the country.
They seemed proffessional, but they do not pay!! I only did two jobs, but as i'm cautious and busy, i waited and got plenty of calls, but was unable to help.
When i spoke to the

call centre last, and said no work till i get paid. No more calls, no more work.

Anyone else had dealings with them??

aka ERG, Steer well clear, they rip off customers and don't pay the tradesmen, Emergencyresponsegroup is rated "Bad" with 0.5 / 10 on Trustpilot - https://uk.trustpilot.com/review/www.emergencyresponsegroup.co.uk they are currently charging customers in the region of £110 plus vat per hour but not telling them up front, they take card details "to confirm the booking" then without invoicing take however much they can get away with from that card. they keep going bust and re surfacing with a new director hmmm
They break so many laws re contracts and trading standards they should be thrown in jail.

 

[RWJ]

aka ERG, Steer well clear, they rip off customers and don't pay the tradesmen, Emergencyresponsegroup is rated "Bad" with 0.5 / 10 on Trustpilot - https://uk.trustpilot.com/review/www.emergencyresponsegroup.co.uk they are currently charging customers in the region of £110 plus vat per hour but not telling them up front, they take card details "to confirm the booking" then without invoicing take however much they can get away with from that card. they keep going bust and re surfacing with a new director hmmm
They break so many laws re contracts and trading standards they should be thrown in jail.

I did noticed on Companies house they Pheonixed again last year. Now trading as ERG Facilities Ltd, the address they use is a forwarding address... Either that or they share an office with 2,299 others! (Source Companies House)

ERG Facilities Ltd - Companies House
ERG Maintenance Limited - Companies House

Current Director Laurence Patrick O'Mahony was also a director at LOM Facilities and Easy 24/7 Services.

Lom Facilities Management Ltd - Companies House
Easy 24/7 Services Ltd - Companies House

 

[Risteard]

My phone rang this morning at 8:56a.m. from a number I didn't recognise, so I didn't answer. I Googled the number (01702 804173) and found that it was for Emergency Response Group. Needless to say I didn't phone back.

 

[telectrix]

they are scum. rip off customers, don't pay contractors, i had to get a debt collector on them for £200 odd, owing for 4 months. hope they read this and try to sue me for defamation. it's all recorded and honest truth. so they can respone as and when they want. i love a good fight.