Customer Demanding We Pay For Her Blinds ££££££ Need Serious Advice.

[Pete999]

I don't think it's a big issue, see what the manufacturers say. She is trying it on.
Is there not another heater that you could fit that is not so tall?

Probably, but that's why I asked who chose the heaters in the first place, most people would have checked the clearances out, at least my Mrs would have, She would want chapter and verse as would her Twin Sister, and there was I thinking Twin Girls were cool. no chance, double trouble nearly 50 years experience of them believe me. it's no joke, just years of tearing my hair out.

 

[Weezy]

Tell you whats funny though is as i was standing there, taking this grilling from 2 middle aged women about how iv "let them down" "feel so disappointed" "having sleepless nights in case i go up in flames" etc. in the next breath one of them tells me she wants loads of lights wired in a church, with more work to follow in her house and the other reminds me shes some sort of estate agent (hinting at she can get me work from else where)... yeah, even if thats true love, i think working for them is the last thing i will ever consider.

 

[Dustydazzler]

Has the customer paid for the heaters ?

If not then go back round remove all the heaters , put the old ones back on and leave the place tidy.

 

[Weezy]

Probably, but that's why I asked who chose the heaters in the first place, most people would have checked the clearances out, at least my Mrs would have, She would want chapter and verse as would her Twin Sister, and there was I thinking Twin Girls were cool. no chance, double trouble nearly 50 years experience of them believe me. it's no joke, just years of tearing my hair out.

In regards to the heaters, we brought the same ones we always buy in the correct KW to suit of course, and in all honesty i said i will admit that at the time the curtains where held back by them wall tie things, and it just didn't cross my mind, i hold my hands up to that.

In my experience over the years however iv seen FAR Worse, i went to one customers house that had a 4 seater leather sofa pushed up against one in the lounge, a chest of draws twice the height of the heater against it in the bedroom and in the back room had floor length curtains draped over the thing...

In my head i know that the chances are ofc very remote something would ever come of this, but since the manual states it should be 250mm they wont have any of it.
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Has the customer paid for the heaters ?

If not then go back round remove all the heaters , put the old ones back on and leave the place tidy
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Oh...

And send her a link to this video for her to watch

Unfortunately the old ones have been scrapped and no she still owes us about 3 thousand pound... (not just for the heaters ofc, we replaced two consumer uints as well)

 

[Deleted member 105166]

In my head i know that the chances are ofc very remote something would ever come of this, but since the manual states it should be 250mm they wont have any of it.

What is the distance from the bottom of the window sill to the top of the heater?

 

[Dustydazzler]

In regards to the heaters, we brought the same ones we always buy in the correct KW to suit of course, and in all honesty i said i will admit that at the time the curtains where held back by them wall tie things, and it just didn't cross my mind, i hold my hands up to that.

In my experience over the years however iv seen FAR Worse, i went to one customers house that had a 4 seater leather sofa pushed up against one in the lounge, a chest of draws twice the height of the heater against it in the bedroom and in the back room had floor length curtains draped over the thing...

In my head i know that the chances are ofc very remote something would ever come of this, but since the manual states it should be 250mm they wont have any of it.
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Unfortunately the old ones have been scrapped and no she still owes us about 3 thousand pound... (not just for the heaters ofc, we replaced two consumer uints as well)

Sounds like a job for a solicitor then

 

[SparkyAndGeorge]

The curtains were not there when you installed them, right?

 

[Andy78]

Tell you whats funny though is as i was standing there, taking this grilling from 2 middle aged women about how iv "let them down" "feel so disappointed" "having sleepless nights in case i go up in flames" etc. in the next breath one of them tells me she wants loads of lights wired in a church, with more work to follow in her house and the other reminds me shes some sort of estate agent (hinting at she can get me work from else where)... yeah, even if thats true love, i think working for them is the last thing i will ever consider.

They're at it for sure. The promise of work is designed to make you roll over as is the emotional outburst.

Take the advice and have everything in writing from now on. From both sides.

 

[Toneyz]

I think the reason for the gap above is more to let the heat escape effectively.

 

[Weezy]

What is the distance from the bottom of the window sill to the top of the heater?

I wanna say from memory about 5 inchs so 130mm ish (i should have it written down in the van) the heater from Floor level is 29 inches (740mm) tall, yet to find one shorter than that of the new style.
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They're at it for sure. The promise of work is designed to make you roll over as is the emotional outburst.

Take the advice and have everything in writing from now on. From both sides.

Yeah you live and learn even after all these years, didn't expect it form a church go'er but then again its normally the ones you least expect.