C
crazygraham
Hello Everyone I really need everyone’s help here Reallydo,
I have had a 6KW installation done the other day and it has went horriblywrong, It really has had me very depressed for the last few days now and I needto speak about it to people who might be able to help me,
the system is 2 SMA-3000TL inverters
24 Sharp 250 panels
12 west and 12 east, 3Kw on the front and 3Kw on the back,
when the 1st inverter came out of his van I noticed that it was in an sma2000box he said that the other box had got wet so he just use that box to transportit, the second thing was that the inverter was yellow and was branded Wagner& Co he has said that it is an SMA inverter and is just the same thinghowever it’s still branded as a Wagner & Co not SMA is there any differenceshould I be looking that the SMA inverter is installed ?
Then I also noticed that the cable entry points had been used before and I startedto think that this was not new I asked him straight up about it and he insuredthat he had just received it a few days ago so again I could not say any differentas I had nothing to go on
Now during the installation of the inverters I had to stop them as they hadused 3 sheets of loft chipboard to mount them on but these had not been leveledand where just thrown up the top board was 240mm off to the right and the 2under it were not inline either nor where the groves clicked in rite, and theinverters where not spaced out and unlevel so I had to express the importanceof a tidy and neat installation, however after this I have to say it was donevery neat and tidy however after closer inspection the isolators ore notscrewed down tight to the back board and only one screw holding them on.
when the inverters where 1st switched on I was up within 5 min's and noticedthat the one that I had already thought was not new was reading 606Kwh's When Iquestioned him on this he said that he had just run a simulation on the unitand I responded with that great could you show me how you done it on the otherone he off course changed the subject so I asked a further twice to still gethim to change the subject on both times .so I just left it as I did not reallyhave the information I needed.
The 2nd inverter was reading zero however it has a faulty screen on it and canhardly be read at all.
They could not set up the sunny-beam for me they were only able to connect toone unit at a time and left it saying that they needed a Bluetooth repeater forthem to talk together. I have now commissioned the sunny beam myself after aquick read through the installation guide.
Now I don’t know about this, but they have connected the system into a spare32mcb that is protected with a 30ma rcd now I think I read somewhere that thisis not advised as it can stop the rcd working I don’t know but I bet one of youguys will.
Now I wish that this was the only things that is not right but the worse has tobe that the panels that are on the front of my house do not seem to beinstalled to a great standard they do not line up rite and are sitting of theroof about 150mm from the get go I had said that they where to high but he justkept doing his own thing they did not level the rails at all and the panels arereally bad looking you can clearly see under them and see cables hangingeverywhere now after I had put my foot down he said that he would fix it butthen took his scaffolding down and packed it up so I asked about the work at thefront that he was going to do to fix them he told me the plan he had to use a differentbracket would not work as it was too wide for my tiles. I said that that wasnot good enough and he told me if I can get the brackets trimmed down that hewould fix it the next day so I done just that as I really could not have leftthem the way they were as it is the front of the house.
So the next day came and everything was great he changed the 6 front bracketsbut still did not fix the level problems in fact he has just left it with therails bent and the panels sitting even worse and he refused to adjust the otherbrackets to make the array sit level and neat. there were a few words exchangedwhen he was ready to leave as he off course wanted full payment so we made anagreement that I would hold £500 until he came back to level the panels now theother thing was he said it would be 8 weeks b4 he could get back I was nothappy but was so fed up with everything I just let it go. Now I have to do a transfereeon Monday for him but I think that once he gets it I will never see him againand that he might try and mess with the grant money that I am ament go get.
Later that night I was installing the pc software for the system when I got loggedinto the unit that I had suspected as being second hand I could indeed see thatit had been installed on the 19-7-2012 until a few days b4 my installation andthat there was a total of 606Kwh on it was able to read the production foreveryday so conclusive evidence to prove that this is not new,
I have now sent an email with the data that was on the unit to him expressinghow I am feeling about this, I also think that holding all money as he has beenlying to me from the start and I’m guessing will carry on the same way,
I have been depressed from all this and has really ruined the hole system forme as this is the kind of thing I would be looking at all day paying a lot of interestto it but I can’t even really stand to look at it other to see that its set uprite and working as if he has made this many error's he may have done somethingthat is stopping the system working to its full pontenitional peak performance.
I don’t really know where I stand I was thinking a contract for the works to becompleted and the inverters replaced drawn up by a solicitor,
what would youthink is the best thing for me to do here it really has me in a bad way thanksguys for taking the time to try and help me out
I have had a 6KW installation done the other day and it has went horriblywrong, It really has had me very depressed for the last few days now and I needto speak about it to people who might be able to help me,
the system is 2 SMA-3000TL inverters
24 Sharp 250 panels
12 west and 12 east, 3Kw on the front and 3Kw on the back,
when the 1st inverter came out of his van I noticed that it was in an sma2000box he said that the other box had got wet so he just use that box to transportit, the second thing was that the inverter was yellow and was branded Wagner& Co he has said that it is an SMA inverter and is just the same thinghowever it’s still branded as a Wagner & Co not SMA is there any differenceshould I be looking that the SMA inverter is installed ?
Then I also noticed that the cable entry points had been used before and I startedto think that this was not new I asked him straight up about it and he insuredthat he had just received it a few days ago so again I could not say any differentas I had nothing to go on
Now during the installation of the inverters I had to stop them as they hadused 3 sheets of loft chipboard to mount them on but these had not been leveledand where just thrown up the top board was 240mm off to the right and the 2under it were not inline either nor where the groves clicked in rite, and theinverters where not spaced out and unlevel so I had to express the importanceof a tidy and neat installation, however after this I have to say it was donevery neat and tidy however after closer inspection the isolators ore notscrewed down tight to the back board and only one screw holding them on.
when the inverters where 1st switched on I was up within 5 min's and noticedthat the one that I had already thought was not new was reading 606Kwh's When Iquestioned him on this he said that he had just run a simulation on the unitand I responded with that great could you show me how you done it on the otherone he off course changed the subject so I asked a further twice to still gethim to change the subject on both times .so I just left it as I did not reallyhave the information I needed.
The 2nd inverter was reading zero however it has a faulty screen on it and canhardly be read at all.
They could not set up the sunny-beam for me they were only able to connect toone unit at a time and left it saying that they needed a Bluetooth repeater forthem to talk together. I have now commissioned the sunny beam myself after aquick read through the installation guide.
Now I don’t know about this, but they have connected the system into a spare32mcb that is protected with a 30ma rcd now I think I read somewhere that thisis not advised as it can stop the rcd working I don’t know but I bet one of youguys will.
Now I wish that this was the only things that is not right but the worse has tobe that the panels that are on the front of my house do not seem to beinstalled to a great standard they do not line up rite and are sitting of theroof about 150mm from the get go I had said that they where to high but he justkept doing his own thing they did not level the rails at all and the panels arereally bad looking you can clearly see under them and see cables hangingeverywhere now after I had put my foot down he said that he would fix it butthen took his scaffolding down and packed it up so I asked about the work at thefront that he was going to do to fix them he told me the plan he had to use a differentbracket would not work as it was too wide for my tiles. I said that that wasnot good enough and he told me if I can get the brackets trimmed down that hewould fix it the next day so I done just that as I really could not have leftthem the way they were as it is the front of the house.
So the next day came and everything was great he changed the 6 front bracketsbut still did not fix the level problems in fact he has just left it with therails bent and the panels sitting even worse and he refused to adjust the otherbrackets to make the array sit level and neat. there were a few words exchangedwhen he was ready to leave as he off course wanted full payment so we made anagreement that I would hold £500 until he came back to level the panels now theother thing was he said it would be 8 weeks b4 he could get back I was nothappy but was so fed up with everything I just let it go. Now I have to do a transfereeon Monday for him but I think that once he gets it I will never see him againand that he might try and mess with the grant money that I am ament go get.
Later that night I was installing the pc software for the system when I got loggedinto the unit that I had suspected as being second hand I could indeed see thatit had been installed on the 19-7-2012 until a few days b4 my installation andthat there was a total of 606Kwh on it was able to read the production foreveryday so conclusive evidence to prove that this is not new,
I have now sent an email with the data that was on the unit to him expressinghow I am feeling about this, I also think that holding all money as he has beenlying to me from the start and I’m guessing will carry on the same way,
I have been depressed from all this and has really ruined the hole system forme as this is the kind of thing I would be looking at all day paying a lot of interestto it but I can’t even really stand to look at it other to see that its set uprite and working as if he has made this many error's he may have done somethingthat is stopping the system working to its full pontenitional peak performance.
I don’t really know where I stand I was thinking a contract for the works to becompleted and the inverters replaced drawn up by a solicitor,
what would youthink is the best thing for me to do here it really has me in a bad way thanksguys for taking the time to try and help me out