OP
Plonker 3
They still wouldn't of had power if the dno had come because they had a fault!
why do u not under stand that???? I stopped looking for a fault after 45 mins of looking because they were been charged a lot of money, and 2 I couldn't be certain it was fixed till the supply was back.
When a house is pitch black other than torches and loads of stuff plugged in lamps in situ and appliances wired in it. You can't say just how long the fault will take to find.
I understand there was a fault, read my post and you will see I never mentioned anything about fault finding being overcharged.
10 hours without power compared to a maximum of 4 with DNO being informed is just stupid, now justify your logic there.
Then justify charging for a service that will almost certainly of been provided for FREE by the ONLY people allowed to change the fuse.
Once you can do this I will believe you didn't rip anyone off.