Line products connectors

[kiwi]

Does anybody know what's happening with Line products. Put an order in with express delivery over a week ago not received any goods, e mailed them no reply. I transferred the money on line so that's out of my account.Tried phoning them goes straight to answer machine have lefts messages no response. Don't know what else to do.

 

[Octopus]

Maybe he's on holiday?

 

[telectrix]

their website says they're out of stock of line enclosures. hope they not gone bust.

 

[kiwi]

I hope they've not gone bust too. I ordered some line enclosures, then later website said out of stock so would presume still trading. I keep phoning leaving messages e mailing but no response. Don't know what else to do. Got order confirmation but received nothing since, correspondence or Goods!!!

 

[polo1]

Any members in the London W6 area, who could check this out?

 

[soulman]

Hi, I ordered line enclosures sometime ago & had the same problem. The guy is living abroad, they eventually arrived after a few emails.

 

[kiwi]

Thanks for that Soulman, I've not had any replies to emails I must have sent about 4 and lots of telephone calls and ans phone messages. Did you get any replies to e mails and how long did it take to get goods nearly 30 days for me now.

 

[Octopus]

Thanks for that Soulman, I've not had any replies to emails I must have sent about 4 and lots of telephone calls and ans phone messages. Did you get any replies to e mails and how long did it take to get goods nearly 30 days for me now.

Time to swap to Wago?

 

[123]

Time to swap to Wago?

I find the black eggs are much easier to use though, would be a sad time if they are no more

 

[DHES]

I think they are having a few troubles as the last order I made was supposed to be with me next day but turned up a week later but missing a couple of bits. I have emailed a few times but no replies. So I have now moved to wago as screwfux had a good deal on them.
Still prefer the grenades to the wago enclosures.

 

[polo1]

I think they are having a few troubles as the last order I made was supposed to be with me next day but turned up a week later but missing a couple of bits. I have emailed a few times but no replies. So I have now moved to wago as screwfux had a good deal on them.
Still prefer the grenades to the wago enclosures.

Me too, will be a real shame if they become unavailable - I'm down to my last box!

 

[kiwi]

Sad to say it's small claims to get my order money back no response to any e mails or answer phone messages, shame because I like their MF enclosures.

 

[Leesparkykent]

not good, hope you didn't spend to much!

 

[Octopus]

Sad to say it's small claims to get my order money back no response to any e mails or answer phone messages, shame because I like their MF enclosures.

Did you pay using a credit card?

 

[Andy78]

Sad to hear.... They have a really good product in the enclosures they make. I'm out of them and the wagobox is an awkward clunky substitute.
Hope all turns out well with this transaction.

 

[kiwi]

Did you pay using a credit card?

Didnt use credit card couldn't find it at the time so did bank transfer.Had dealt with them before without any problems, unfortunately the one time I didn't use the card this happens!!!

 

[123]

Forum sponsor Meteor has them in stock still. Perhaps worth asking them if Line are still going as they will be buying more items than me or you. Anyone know who to ask on the forum for Meteor?

 

[Sintra]

Send Eoin a PM EoinConway

 

[stevey1983]

My local cef stock these items too

 

[shanky887614]

Didnt use credit card couldn't find it at the time so did bank transfer.Had dealt with them before without any problems, unfortunately the one time I didn't use the card this happens!!!

get a paypal account mate, its the safest way other than via credit card

yes there is a fee but one quick call solves the issues

 

[kiwi]

get a paypal account mate, its the safest way other than via credit card

yes there is a fee but one quick call solves the issues

You're right mate won't be doing transfers again that's for sure.

 

[ferg]

I bought some via a transfer a while ago and didn't have any issues.

Maybe something to do with the holiday period?

I certainly hope so as I've nearly run out of the enclosures.

 

[specs]

They seemed to change from paypal to nochex, I have a claim in with nochex, waiting to see if I get a reply from nochex or line products. Maybe wago should buy out the enclosure side of it, as I really like the black eggs.

 

[LineProducts]

Hi All
I have been away (as some of you stated) and have been seriously let down. I sincerely apologize for this!
I will respond to all queries and other issues directed to LINE this weekend.
Stock should be available again in a few weeks though I may have to change the stock profile to suit alternate distribution.
Regards
Farrel

 

[Octopus]

Hi All
I have been away (as some of you stated) and have been seriously let down. I sincerely apologize for this!
I will respond to all queries and other issues directed to LINE this weekend.
Stock should be available again in a few weeks though I may have to change the stock profile to suit alternate distribution.
Regards
Farrel

NOT good enough.

If we treated our customers like you have treated us, we would loose our customers.

 

[davesparks]

Gordon's alive !

 

[shanky887614]

NOT good enough.

If we treated our customers like you have treated us, we would loose our customers.

i have had that before with companies and i now refuse to use them.

after 2 weeks and no contact i ring my bank/contact paypal about not receiving goods.

 

[Simlec]

Maybe he's on holiday?

He has been away, received email today to say they will restock as soon as he can.
Good because we are nearly out :willy_nilly:

 

[NDG Elecs]

Dear Mr Line, get a damn smartphone and you can check emails on the go!!

I am glad you are still about as it's a good product though.

 

[Engineer54]

He may well of been in hospital for all we know, ...not much you can do about that!!

 

[shanky887614]

He may well of been in hospital for all we know, ...not much you can do about that!!

i dont think that is the problem.

its more that the website allowed orders and took payment when there was no stock and no mention of the delays etc.

every website should be like amazon and similar services that doesnt allow purchases/charges if there isnt any stock.


it would not be difficult to add a db query into the website before purchase to check if there is stock, from there it could either say.
come back later or place a backorder.

honestly it would not be difficult

 

[geordie]

Dam just ordered a load of wago boxes

 

[HandySparks]

Dam just ordered a load of wago boxes

Nothing wrong with Wago boxes. In fact, possibly easier, as you can fit them after making the joint, rather than having to remember to fit it first.

 

[telectrix]

Nothing wrong with Wago boxes. In fact, possibly easier, as you can fit them after making the joint, rather than having to remember to fit it first.

bet you forget the boot on a SWA gland as well.lol.

 

[fog]

Line Products

Hello, has anybody had trouble getting some "line enclosures" junction boxes, my mate calls them grenades. Have visited site
for electricians by electricians over the last 6 weeks virtually every other day it continually says SOLD OUT.
Have emailed "Farrel" the owner of the company in January got reply that they should be in stock in mid February, Have emailed since NO reply and NO stock.
Has anybody else had trouble obtaining, what is a very good junction box???

 

[Delboybully]

Re: Line Products

I call them hand grenades, they look like them to me.

This problem has been going on for a while, there was a post back in december

http://www.electriciansforums.co.uk...cal-forum/97837-line-products-connectors.html

I gave up ages ago and now use Wago boxes and Wago box lights. shame really as the line enclosures were brilliant

 

[polo1]

Re: Line Products

Meteor Electrical are showing stock of the IP rated version, but none of the standard version.

 

[Amp David]

Re: Line Products

Its probably the box of 100 grenades they sent me instead of 10, sent them under.

 

[monkeyelectric]

Anybody know what's happening with line? He just ignores emails and doesn't answer the phone! Its a shame nobody else makes a similar enclosure! Don't like wagoboxes!

 

[LeeH]

If you still haven't received your orders/refund he's obviously a crook and would stay well clear.

 

[Marvo]

I've merged two very similar threads to keep all relevant info in one place.

 

[fog]

Hi All, I dont think That "Farrel" is a crook, but i do agree with the previous comments he could of communicated with his customers! They are an excellent product. He has obviously been let down by suppliers/manufacturers and may be need to look for other manufacturers, this has put me off getting used to one product!

 

[kiwi]

If he is having problems with the manufacturer then he should communicate rather than ignoring people. He ignored me for 2 months both e mail and telephone messages left on answer machine, and believe me he had plenty of messages he could have acknowledged. Instead of taking my money and ignoring me until he left me with no option, then the courts got in touch with him and how strange he found out how to email!!! If he had sent me an email or answered the phone to me he would never have found himself in the position he did, he obviously thought I would go away!

 

[specs]

I had a problem with them, in the end I got a refund via 'Nochex' there was really no need for the lack of communication, it just makes matters worse and creates ill feeling. I just hope someone can come up with a replacement for the 'black egg' enclosure as i much prefer them to the 'Wago',
Maybe Wago could source and supply them , just a thought.

 

[soulman]

Line enclosures

Hi,

Has anyone any news on Line enclosures? I now have none left & there is no response to my emails.

Cheers

 

[Andy78]

Re: Line enclosures

I ran out too but did not want to order due to reports on here. Using crappy wago boxes for the foreseeable.

 

[ferg]

Re: Line enclosures

Have you tried PM through the forum?

I'm not holding out much hope TBH.

I've a few left and after that I'll be looking for an alternative.

 

[ferg]

Re: Line enclosures

It's a real shame because I like the enclosures.

Nothing else on the market is anywhere as good.

 

[ipf]

Re: Line enclosures

Well they're still advertising with deals for april........LINE Enclosures : for electricians by electricians

 

[Engineer54]

Re: Line enclosures

Has anyone tried actually phoning the company??